kitchen supplies - impacting cleanliness rating

Answered!
Esther13
Level 7
Doylestown, PA

kitchen supplies - impacting cleanliness rating

I am interested in knowing what other hosts provide as far as the kitchen is concerned.  I have fully equipped kitchens and I am considering some changes.  I have 70 pieces of flatware.  If just one piece is dirty, I get a 4 for cleanliness.  Same thing with glasses, dishes, etc.  A cleaning service is not going to go through your cabinets to check and wash every item.  I do a spot check, but I sometimes miss an item.  If anyone cooks, for sure, I have to scrub all the pots.

 

My thought is to reduce the supplies to 4 of each to make it more manageable as far as flatware, dishes, glasses, etc.  I want to keep it more manageable to inspect and clean every item in the kitchen.

 

Actually, it is not worth it to supply most of the kitchen items that I do supply.  The maintenance cost are too high.  Most people don't use the kitchen to justify a higher cleaning cost.  I now state that there is an additional cleaning cost if the house is not left as found.  This is because of the huge cleaning mess left in the kitchen by some guest, but not most.  That has been working in keeping the messes to a minimum.  But I still have the problem with cleanliness ratings.

 

Also, on my listings, as well as others that I have seen, it seems to be a common occurrence for a listing to have many compliments for "sparkling clean" while also having the lowest ratings on "cleanliness".  I have also noticed that when a guests lies to justify a low rating, the next few guests make a point of countering that lie in their reviews.  While that works well for hosts and future guest alike, obviously, changes are badly needed in the host review process.

 

Any ideas on what to eliminate keep beyond the coffee maker, toaster, towels, etc.? 

 

Thank you in advance.

Top Answer
Laura2592
Level 10
Frederick, MD

@Esther13 I, too, attract amateur gourmands who cook elaborate meals in my space leaving a lot to clean. Our cleaners are great and we go behind them to double-check and disinfect but every now and again something small gets missed. 

 

-Cut down on what you supply. Less to check and you can rotate in new, clean utensils without having to do a load of dishes if you are in a hurry.

 

-Leave a LOT of information about where guests can eat in the area. Sometimes guests will cook because our place is sort of in the middle of nowhere, but there is a really good little mom-and-pop store that makes sandwiches within walking distance. Emphasizing how close that is and leaving a menu on the fridge and in the house guide can help guests to resist the urge to make a mess of the kitchen. 

 

-Block off holidays where elaborate meals are likely to be prepared. We do. My goodness, the last thing I want to do after making Thanksgiving dinner in my primary house is to clean up after one in the Airbnb.

 

-Check the oven after each stay. Some guests are HORRENDOUS in their oven destruction.  Leave oven cleaner and instructions in your house guide under the header "Love to cook? Here are some tips on using our kitchen." We don't demand that people do this, but we do strongly hint that they MIGHT think about checking out the state of the oven before they leave.

 

I wish that people just made sandwiches or salads in our kitchen. Or went to some of the great restaurants in the area  and just made coffee. But there are many guests who seem to spend all their time baking and cooking while on vacation. Boggles my mind, as I really can't imagine doing that when I am trying to relax!

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30 Replies 30
Michelle1851
Level 10
Littleton, CO

This is a funny thread.  I must be one of the oddballs who prefers to cook while on vacation. I really find it relaxing, whereas at home someone is always rushed, getting one place or another.  I stock our condo with  double the amount needed for this reason.  I guess I envisioned my guest to be like myself, cooking and enjoying family time and hanging out.   So far, I haven't noticed items being excessively dirty in the condo, and everyone has started the dishwasher upon leaving.  Many places we've stayed have had minimal dishes, but a few have had more than enough and its always appreciated.