superhost

[Marjie6]

I have had superhost status for 2 years running. BUT it is NOT showing on my listing cover photo. How can this be fixed?

[Helen3]

The Superhost badge is showing on your profile and the words Superhost appear on your listing @Marjie6 

[Marjie6]

does it show for you? Not for me 

[Marjie6]

Is it possible that it is because my daughter in law is the primary host but the superhost badge is attached to my profile?

[Paul1255]

Yes exactly @Marjie6 

Superhost status is awarded to hosts, not listings- if your daughter is listed as the primary host (and she isn’t a Superhost in her own right- for listings created under her own profile) then Superhost status will only show further down the body of the listing where your profile appears.

[Dale711]

@Marjie6 

I can’t see the Superhost badge in your listing profile.

Nevertheless, it show in your personal profile. 

[Alexandra316]

@Marjie6 Can you maybe post a screenshot of what you're seeing? I see your Superhost badge on your photo in your listing, both at the top and bottom of the listing. You show as the primary host.

If you're a co-host for a different property, the other property isn't showing on your profile. However, your Superhost badge would not show up on another property if you're just the co-host, no: it would show up on the bottom of the listing where it shows host information, but not on the search page or if someone was filtering listings for Superhost properties only. 

[Dale711]

@Marjie6 

While I click on your listing , appears your black and white profile photos with Superhost badge.

However, the listing didn’t appear Superhost badge in your color profile co host photo.

[Marjie6]

Thank you Alexandra and Dale. That is because I changed to myself as the primary host just to test it. You both must have looked right then. I chatted with airbnb and they said sometimes it does not show during the time of re-approval for superhost, but I got my email 3 days ago saying I have the status again. I want my daughter in law as primary host because she manages it while we are overseas. We only have one property. I just do not like that it is not showing and especially I find it frustrating that it does not show when people filter for superhost. I have never lost the status for 2 years so why would they take it off for a period of time, especially one they send the approval email?

[Marjie6]

[Alexandra316]

@Marjie6 Because you're the Superhost: it doesn't belong to the property, it belongs to you as an individual. If you're no longer acting as the primary host, it doesn't count. If your daughter-in-law stays the primary host and she is able to meet the Superhost criteria next quarter, she will receive Superhost status.