super host

[Anne110]

Bonjour,

J'ai réalisé 11 sejours depuis juin 2015 et c'est bien notifié sur la fiche du logement

Or dans les statistiques Superhost, seuls 9 sejours sont pris en compte... Comment faire pour que la rectification soit apportée ? C'est le seul critère qui manque pour le statut de super host.

merci par avance de votre aide

Anne

[Lars10]

HI,

1. CONSIDERING STATISTICS ON MY REVIEWS, THERE SHOULD BE A 70% FIVE STARS RATING. 9 FIVE STARS AND 3 FOUR STARS RATING. THAT MAKES 67 % RATING FIVE STARS. THE AIRBNB CALCULATOR TURNS IT TO 50%. PLEASE HAVE THIS CORRECTED.

2. THE AIRBNB ROBOT HAS FOUND 3 CANCELLATIONS FROM MY SIDE. I HAVE ONLY CANCELLED ONCE. MY ONLY OTHER CANCELLATION WAS A LADY WHO USED AIRBNB TO PROMOTE HER OWN BOAT RENTING COMPANY TO TRY TO GET ME AS A CUSTOMER. SHE WAS NOT EVENT INTERESTED IN RENTING MY BOAT. JUST TRYING TO FISH ME. THE AIRBNB ROBOT TURNED IT TO A CANCELLATION. THIS IS WRONG AND SHOULD BE CORRECTED, AS WELL.