[Closed] 2024 Winter Release Q&A with Airbnb’s Christy Schrader

[Christy-Schrader]

Hi host community, 

My name is Christy Schrader, and I’m the Director of Community Engagement at Airbnb. I’m excited to welcome you to the 2024 Winter Release Q&A.

Airbnb announced upgrades today to help you host. It’ll be easier to find a co-host, earn money as a co-host, get valuable insights into your earnings, and communicate more efficiently with guests. We also announced a more personalized app for guests that includes new search features.

We look forward to hearing your feedback on the latest upgrades. Please share your questions in this thread by October 22. I’ll share answers to the top questions in a couple weeks.

Thank you for being such an important part of the Airbnb community.

Warmly,

Christy

👉 Q&A Guidelines:

Read more

• Remain respectful in your interactions with other hosts and the Airbnb team. Let's ensure our communications remain meaningful and constructive. 
• Keep your questions focused on the 2024 Winter Release and provide relevant feedback on the topic.
• Use the comment section to ask questions related to the release and the like button to upvote a question that you would like to see addressed.
• Be as clear as possible, describe what you want to know and why you think it’s relevant for our Host Community. 
• All questions will be reviewed. We’ll prioritize the most relevant and popular questions..
• Do not use this thread to escalate specific matters affecting your account. Please start a new thread if you need help with something specific to you.
• We reserve the right to remove replies that do not follow the above guidelines.
• We will do our best to ensure that critical concerns about the latest release are addressed.

 🇫🇷 Lisez ce message en français:

Read more

Chers hôtes, 

Je suis Christy Schrader, directrice de l'engagement de la communauté d'Airbnb. J'ai hâte de vous accueillir pour notre séance de questions-réponses sur l'édition hiver 2024 Airbnb.

Aujourd'hui, Airbnb a annoncé des nouveautés qui vont simplifier vos activités. Trouver des co-hôtes, gagner de l'argent en tant que co-hôte, obtenir de précieuses informations sur vos revenus, ou encore communiquer plus efficacement avec les voyageurs... Tout cela va devenir bien plus facile. Nous avons également annoncé une application plus personnalisée pour les voyageurs, qui comprend de nouvelles fonctionnalités de recherche.

Nous attendons avec impatience vos commentaires sur ces dernières nouveautés. N'hésitez pas à nous faire part de vos questions dans ce fil de discussion avant le 22 octobre. J'apporterai des réponses dans quelques semaines aux questions qui seront revenues le plus souvent.

Merci de jouer un rôle aussi important au sein de la communauté Airbnb.

Cordialement,

Christy

👉 Veillez à suivre les consignes de la séance de questions-réponses ci-dessous :

• Faites preuve de respect lors de vos interactions avec d'autres hôtes et l'équipe Airbnb. Les échanges doivent rester pertinents et constructifs. 
• Vos questions doivent concerner les nouveautés de l'édition hiver 2024 Airbnb et contenir des remarques pertinentes à leur sujet.
• Utilisez la section des commentaires pour poser des questions liées à la nouvelle édition et le bouton J'aime si vous voulez voter pour une question que vous souhaitez voir abordée.
• Faites preuve de clarté, précisez ce que vous souhaitez savoir et en quoi votre question intéresse la communauté d'hôtes. 
• Toutes les questions seront examinées. Nous donnerons la priorité aux questions les plus pertinentes et les plus populaires.
• N'utilisez pas ce fil de discussion pour signaler des problèmes spécifiques affectant votre compte. Commencez un nouveau fil de discussion si vous avez besoin d'aide sur un sujet qui vous est propre.
• Nous nous réservons le droit de supprimer les questions et commentaires qui ne respectent pas les consignes ci-dessus.
• Nous ferons tout notre possible pour répondre aux préoccupations majeures concernant la dernière version. 

 🇮🇹 Leggi questa discussione in italiano:

Read more

Un saluto a tutta la community di host! 

Mi chiamo Christy Schrader, lavoro come Director of Community Engagement per Airbnb. Sono felice di darvi il benvenuto alla sessione di domande e risposte sulla 2024 Winter Release.

Airbnb oggi ha annunciato delle novità che vi aiuteranno nell'attività di host. Ora vi risulterà più facile trovare un co-host, guadagnare svolgendo tale ruolo, ottenere informazioni preziose sui vostri guadagni e comunicare in modo più efficiente con gli ospiti. Abbiamo anche annunciato un'app più personalizzata per gli ospiti che include nuove funzionalità di ricerca.

Non vediamo l'ora di ricevere il vostro feedback sugli ultimi aggiornamenti. Vi invitiamo a porre le vostre domande in questa conversazione entro il 22 ottobre. Risponderò a quelle più comuni entro un paio di settimane.

Grazie di essere parte della nostra community. Siete il nostro fiore all'occhiello!

A presto,

Christy

👉 Assicuratevi di rispettare le linee guida sulla sessione di domande e risposte qui di seguito:

• Adottate un comportamento rispettoso nelle interazioni con altri host e con il team di Airbnb. Impegniamoci affinché le nostre comunicazioni rimangano importanti e costruttive. 
• Ponete solo domande relative alla 2024 Winter Release e fornite feedback pertinenti all'argomento.
• Per farlo, usate la sezione dei commenti; se è già stata pubblicata una domanda di vostro interesse, comunicatecelo assegnandole un Mi piace.
• Siate chiari il più possibile, descrivete cosa volete sapere e perché ritenete che sia rilevante per la community di host. 
• Il nostro team esaminerà tutte le domande e darà priorità a quelle più pertinenti e popolari.
• Non utilizzate questa conversazione per segnalare questioni che riguardano espressamente i vostri account. Iniziate una nuova conversazione se avete bisogno di aiuto per qualcosa di specifico per voi.
• Ci riserviamo il diritto di rimuovere le risposte che non rispetteranno le linee guida di cui sopra.
• Faremo del nostro meglio per assicurarci di rispondere a tutti i dubbi più importanti sull'ultima release. 

🇪🇸 🇲🇽 🇦🇷  🇨🇴 🇨🇱 🇵🇪 🇨🇺 Lee este hilo en Español:

Read more

Hola, comunidad de anfitriones: 

Me llamo Christy Schrader y soy la directora de Community Engagement en Airbnb. Hemos organizado una ronda de preguntas y respuestas sobre el lanzamiento de invierno del 2024 y me encantaría que participaras.

Airbnb ha anunciado hoy algunas novedades para ayudarte a hospedar. Ahora, te resultará aún más sencillo ganar dinero como coanfitrión, encontrar uno, consultar información importante sobre tus ingresos y comunicarte de manera más eficiente con los huéspedes. También hemos presentado opciones más personalizadas para los huéspedes en la aplicación que incluyen nuevas funciones de búsqueda.

Nos encantaría saber lo que piensas sobre estos cambios. Puedes dejarnos las dudas que te surjan en este hilo antes del 22 de octubre. En dos semanas, responderé a las principales preguntas.

Gracias por ser una pieza esencial de la comunidad de Airbnb.

Un saludo,

Christy

👉Ten en cuenta estas pautas cuando vayas a formular tus preguntas: 

• Trata con respeto al resto de anfitriones y al equipo de Airbnb. Utiliza un tono constructivo y habla sobre temas que sean relevantes. 
• Céntrate en plantear las dudas que tengas sobre el lanzamiento de invierno del 2024 y en dar tu opinión al respecto.
• Puedes utilizar la sección de comentarios para preguntar todo lo que quieras sobre las mejoras que hemos presentado y el botón Me gusta para votar las dudas que quieres que resolvamos.
• Procura que tus comentarios sean claros, describe lo que quieres saber y explica por qué crees que es importante para nuestra comunidad de anfitriones. 
• Revisaremos todas las preguntas y daremos prioridad a las más relevantes y populares.
• No utilices este hilo para hablar de problemas relacionados con tu cuenta. Empieza uno nuevo si necesitas ayuda con alguna cuestión que solo te afecte a ti.
• Nos reservamos el derecho de eliminar los comentarios que no se ajusten a estas pautas.
• Haremos todo lo posible por resolver las dudas más importantes sobre el último lanzamiento.

🇧🇷 🇵🇹 Leia este tópico Portuguese: 

Read more

Olá, comunidade de anfitriões, 

Meu nome é Christy Schrader e sou diretora de Engajamento da Comunidade no Airbnb. Estou muito feliz em receber você na sessão de perguntas e respostas sobre a edição de outubro de 2024.

Hoje, o Airbnb anunciou várias novidades para ajudar você a receber hóspedes. Será mais fácil encontrar um coanfitrião, ganhar dinheiro como coanfitrião, obter informações valiosas sobre seus ganhos e se comunicar de forma mais eficiente com os hóspedes. Também anunciamos um aplicativo mais personalizado para os hóspedes, que inclui novos recursos de busca.

Aguardamos seu feedback sobre as atualizações mais recentes. Compartilhe suas dúvidas nesta conversa até 22 de outubro. Compartilharei as respostas para as principais perguntas em algumas semanas.

Agradecemos a vocês por serem uma parte tão importante da comunidade do Airbnb.

Cordialmente,

Christy

👉 Siga estas orientações ao elaborar perguntas:

• Mantenha o respeito nas suas interações com outros anfitriões e com a equipe do Airbnb. Use um tom construtivo e aborde temas relevantes. 
• Concentre-se nas novidades da edição de outubro de 2024 e forneça feedback relevante sobre o assunto.
• Use a seção de comentários para fazer perguntas relacionadas à Edição de maio e o botão de curtir para votar nas perguntas que você quer que respondamos.
• Faça suas perguntas com clareza: descreva o que você quer saber e por que acha que a informação é relevante para a comunidade de anfitriões. 
• Analisaremos todas as perguntas e priorizaremos as mais relevantes e populares.
• Não use esta conversa para encaminhar assuntos específicos que afetam sua conta. Inicie um novo tópico se você precisar de ajuda com algo específico para você.
• Nós nos reservamos o direito de remover conteúdo que não siga essas diretrizes.
• Faremos o possível para esclarecer as dúvidas mais importantes sobre a versão mais recente.

🇩🇪 Lies diesen Beitrag auf Deutsch: 

Read more

Hallo liebe Gastgeberinnen und Gastgeber, 

mein Name ist Christy Schrader. Ich bin Director of Community Engagement bei Airbnb. Ich freue mich sehr, euch angesichts des Winter-Updates 2024 Frage und Antwort stehen zu dürfen.

Airbnb hat einige Neuerungen angekündigt, die euch beim Gastgeben zusätzlich unterstützen sollen. Ab sofort ist es einfacher, Co‑Gastgeber:innen zu finden, euch selbst als Co‑Gastgeber:innen etwas dazuzuverdienen, wertvolle Einblicke in eure Einkünfte zu erhalten und effizienter mit euren Gästen zu kommunizieren. Außerdem haben wir die App für Gäste noch weiter personalisiert und neue Suchfunktionen eingeführt.

Wir freuen uns schon jetzt auf euer Feedback zu den neuesten Upgrades. Bitte teilt eure Fragen bis zum 22. Oktober in diesem Nachrichten-Thread. Ich werde in ein paar Wochen Antworten auf die wichtigsten Fragen geben.

Danke, dass ihr die Airbnb-Community zu dem macht, was sie ist.

Herzliche Grüße

eure Christy

👉 Bitte beachtet die folgenden Regeln für die Fragerunde:

• Geht respektvoll mit anderen Gastgeber:innen und dem Airbnb-Team um. Bitte achtet darauf, dass die Kommunikation themenbezogen und konstruktiv bleibt. 
• Konzentriert euch bei euren Fragen und eurem Feedback auf das Winter-Update 2024.
• Ihr könnt eure Fragen zum Update im Kommentarbereich stellen und über den „Gefällt mir“-Button eure Stimme für eine Frage abgeben, zu der ihr euch eine Antwort wünscht.
• Formuliert euer Anliegen so klar wie möglich, beschreibt genau, was ihr wissen möchtet und warum ihr glaubt, dass eure Frage für unsere Gastgeber:innen-Community relevant ist. 
• Wir prüfen alle Fragen. Wir werden die relevantesten und beliebtesten Fragen priorisieren.
• Bitte verwendet diesen Nachrichtenverlauf nicht, um Angelegenheiten anzusprechen, die sich auf euer Airbnb-Konto beziehen. Bitte erstellt einen neuen Nachrichtenverlauf, wenn ihr in einer bestimmten Angelegenheit Hilfe benötigt. 
• Wir behalten uns das Recht vor, Antworten zu entfernen, die gegen die oben angegebenen Richtlinien verstoßen.
• Wir werden uns nach Kräften bemühen, auch kritische Anmerkungen zum Update zu berücksichtigen.

🇳🇱  Lees dit artikel in het Nederlands:

Read more

Hoi allemaal, 

Mijn naam is Christy Schrader en ik ben de Director of Community Engagement bij Airbnb. Welkom bij de Q&A voor Airbnb 2024: nieuw deze winter.

Airbnb heeft vandaag verbeteringen aangekondigd speciaal voor hosts. Zo wordt het makkelijker om een co-host te vinden, geld te verdienen als co-host, inzicht te krijgen in je inkomsten en efficiënter te communiceren met gasten. Daarnaast hebben we een meer gepersonaliseerde app voor gasten aangekondigd met nieuwe zoekfuncties.

We zijn benieuwd wat je van de verbeteringen vindt. Heb je vragen, stel ze dan vóór 22 oktober onder dit bericht. Over een paar weken kom ik bij jullie terug met antwoorden op de belangrijkste vragen.

Bedankt voor je bijdrage aan de Airbnb-community. 

Hartelijke groet, 

Christy

 👉 Volg de onderstaande richtlijnen voor Q&A's:

• Houd het netjes wanneer je contact hebt met andere hosts en het Airbnb-team. Het is wel zo prettig als alle communicatie zinvol en opbouwend is. 
• Stel alleen vragen over Airbnb 2024: nieuw deze winter en geef relevante feedback over dit onderwerp.
• In het opmerkingengedeelte kun je al je vragen kwijt en met de vind-ik-leuk-knop stem je op de vragen die je graag beantwoord wilt zien.
• Formuleer je vraag zo duidelijk mogelijk. Verwoord wat je precies wilt weten en ook waarom je vraag volgens jou relevant is voor onze community van hosts. 
• We lezen alle vragen. We geven prioriteit aan de meest relevante en populaire vragen.
• Gebruik dit draadje niet voor vragen die specifiek over jouw account gaan. Daarvoor kun je een nieuw draadje openen.
• Wij behouden ons het recht voor om reacties te verwijderen die niet aan de bovenstaande richtlijnen voldoen.
• We gaan ons best doen om op al jullie kritische kanttekeningen over de nieuwe verbeteringen te reageren.

[Quincy]

Hi @Nick-And-DeAnna0, thank you so much for your reply! Just to clarify, is this specifically about the Co-Host Network? Thank you! 

[Nick-And-DeAnna0]

Aloha Quincy, 

Yes! About being on the cohost network. We been doing it for 10 years. And I filled out all not the location wouldn’t save our area or some reason. We want to put Honolulu or Waikiki. 96815 area code. 

Not sure if a glitch. Can you help?

Mahalo!

Nick and DeAnna Batchelor 

**[Contact details removed - Community Center Guidelines]**

[Quincy]

Hi @Nick-And-DeAnna0, thanks for getting back to me! The Co-Host Network is available in Australia, Brazil, Canada, France, Germany, Italy, Mexico, Spain, the UK, and the US (except Hawai‘i and the cities of Nashville, New Orleans, and New York). The network will expand to more locations in 2025. 

I hope this clarifies!

Quincy 

[Karen4131]

Hi @Christy-Schrader 

The personalized search options for guests is a great addition! Will there be future updates to help hosts understand which personalized features are driving bookings? This would really help us optimize our listings accordingly.

Best regards,
Karen

[Quincy]

Hi @Karen4131, thank you for your question! Could you provide more information regarding your question, or an example, perhaps? 

Thank you!

Quincy 

[Karen4131]

Hi @Quincy ,

Thank you for your response! To clarify, I’m wondering if Airbnb will offer any tools in the future that show hosts which personalized search features (like preferences for certain amenities or guest types) are driving bookings. For example, if guests are frequently booking based on a preference for “family-friendly” or “lakefront” listings, it would be useful for us as hosts to know that, so we can better tailor our listings to match those preferences.

Best regards,
Karen

[Richard264]

Hi Christy... thank you VERY MUCH for this opportunity! 

I see where the Airbnb maps were enhanced to show a listings proximity to key places... but I noticed that the ski slopes are still missing... and that's a VERY IMPORTANT attribute for those of us in Ski Country. It's one of the primary attributes guests are looking for when booking a ski vacation. 

It appears to be available on Google Maps, which I believe is the base for Airbnb maps... can the slopes be added to Airbnb maps?

Current Airbnb map for the Breckenridge area.Standard Google Map.

[Drew80]

Concur - having the slopes, lifts, and base stations like the Google map is critical for mountain ski towns. Applies to newcomers to town that have no idea where things are located, or even people that have visited in the past but only stayed in one part of town before.

[Sarah5385]

Thanks @Christy-Schrader! I would love some tips or advice on the best way to find potential host to work? As a cohost I absolutely love the new platform! Trying to come up with some ideas of marketing my self and my services to a host, I would love any input from the group! Thanks-Sarah

[Weeks0]

It's worth noting that in some municipalities, like New Buffalo MI where one of our rentals is located, hiring co-hosts to manage the property would require a change in registration for the STR license. Hosts in jurisdictions that require licenses for STRs will need to be mindful that although the license itself is attached to the home, co-hosts would have to be registered on the license as a "local agent." So co-hosts would also need to submit photos of their driver's license, contact info etc to the local jurisdiction and complete any necessary forms associated with each guest. And if there's a problem and there's a bad review, whose account takes the hit? The co-host or the host's/rental's account? If there's an unregistered car in our driveway, for example, the fine can be as high as $700. Would the co-host be responsible for that fine? If co-hosts are making money, they are a type of property manager, right? In many states property managers are required to have a real estate license. It's hard not to think that this could be a very complicated and expensive situation should something go wrong between a host and co-host. Am I missing something?

[Joan2709]

@Christy-Schrader 

Hi...I'm still reviewing all the new features 😊

Price Tips

I really like the new Price Tips feature. That will definitely be helpful; especially for new Hosts

Guest Filters

This is helpful for guests trying to narrow down a search. However, there are several filters that Hosts have been asking for that I didn’t see like:

1. Sauna
2. Fenced Yard (for those that have children and/or pets)
3. Bathtub
4. Full-size Oven (for those wanting to cook for holidays)
5. Washer/Dryer (for those wanting longer stays)

Remote Cohosts?

Great new features for Hosts/Cohosts! New hosts have a steep learning curve and can definitely prevent some major issues by using an experienced Cohost. This is a win-win for Airbnb and Hosts.

However, I didn’t see anything mentioned regarding remote Co-Hosts? The system seems to only display Cohosts in the listing’s zip code? Remote Cohosts can do everything except on site functions (except physically setting up the listing, cleaning, maintenance). Remote Cohosts can do everything else a new Host needs with a laptop and internet connection. I offer both in person and remote cohosting. I also provide listing optimization services.

Not sure how remote cohosts can be added to the Cohost platform search feature, but I think there are plenty of Hosts who need help with creating the listing itself, photo editing and managing the calendar, guest messaging, reservations and pricing, while the Host handles the in-person tasks themselves, or hiring cleaners/maintenance locally.

Map View

One thing I was hoping to see that many Hosts have asked for is a simple callout on the map view to advise guests they can zoom out/in to see more listings. Since the algorithm change, very successful listings located just outside the major city are not being shown on the initial landing page and by the algorithm. Many guests are not aware they can zoom in/out to see more listings. Many guests don’t mind being a bit further away from the city center, if they can find listings that meet their search criteria. Any chance we will see this "Callout" on the map view any time soon?

[James4472]

Thank you!  I look forward to more information as it comes out and seeing how we can help others in our community become great hosts too.

James

[Bhumika]

Hello everyone,

Thank you for participating in the Q&A session. We truly appreciate your engagement and it’s been a pleasure reading through your questions and insightful feedback on the Winter Release. 

Keeping in mind the focus on the Winter Release, we've noted some excellent questions from our host community. Now, we'll be working towards selecting the most popular questions that are relevant to the release.

Christy will share answers to your top questions here in the Community Center in the coming weeks. 

Thank you for helping us make this Q&A session constructive and valuable. 

Best regards,

Bhumika