@Stephanie @Catherine-Powell @Emilie
Hopefully you can pass these comments up to product team... ?
1. Thanks - it's a relief that we are getting our listing titles back although I share the frustration of many hosts that they were removed in the first place.
2. Could we please have the review count added back to the search pages? We have spent years building up our review count and scores and that is what guests want to see. A score of 5 after 1 review and a score of 5 after 100 reviews are quite different.
3. Could you please reinstate the superhost tag on the search page? Now I often see "Rare find" on my listings. That makes it look as though I am not a superhost. I guess this implies that my listings are mostly booked but that should not count against me, should it?
4. The split stay icons are larger and more prominent that a non-split stay. This is the wrong way round. Guests on a long stay look carefully at a listing, reading reviews, checking amenities, then communicating with host etc... They don't want to do this twice unless they have to. Split stays should be more in the background as an option when a guest can't find a complete stay. At the moment they dominate the map.
5. When a guest chooses a location and dates the categories appear still. The guest naturally imagines these are filters that they can use to narrow down their search results. However, when you click on them they can take you to a different country. It is a very counterintuitive design. The page should only show the categories that exist in the area you have chosen and for the dates you have selected. That is how all filtering works. E.g. Amazon, Ebay, etc...
6. This is not related to the most recent release, but can we please have reviews in reverse date order? That is what everyone expects. Sometimes my most recent reviews are pages and pages back behind reviews from 2015. It makes it look as if I haven't been booked recently when I have been fully booked.
7. Again this is not related to the most recent release but currently I have to ask guests to write how long they stay in their review because the review doesn't give that information. It would be great for a review for a stay of 6 months to recognisable as a stay of 6 months. I almost only have long-term guests and I know they like to read reviews for other long-term guests to help them make a decision. There is some kind of long-term tag that has been introduced recent but apparently the guest has to choose it. Of course, they don't always remember or even notice it. Surely it's not a choice, it's just a fact like the date of the stay. Also, the system hasn't been backdated so now stays from the past that were many months long don't show up as long stays. Quite frustrating.
8. Categories - I think the only really relevant category for my listings would be home working as my rooms are set up for long stays for people working or studying. I couldn't find a category for this which seems like an omission. Surely more people are looking for accommodation where they can work remotely that are looking for a grand piano?
