Recognizing Superhosts

[Airbnb]

The Superhost program celebrates and rewards Airbnb’s top-rated and most experienced hosts. 

Every 3 months, we review host performance over the past year to see who meets the Superhost criteria. Those who do earn special recognition, dedicated Airbnb Support, and exclusive rewards.

This quarter, we recognized hosts who earned or maintained Superhost status. Congratulations—thanks for everything you do for your guests, and the extra effort you bring to every stay!

Whether you’re a new or longtime Superhost, we want to hear from you. What helped you reach this achievement? How did you go above and beyond for your guests? 

Share your insights in the comments to inspire and support other hosts.

[Bhumika]

Fingers crossed and manifesting @Brenda1830  😉

Being close by and available for your guests is such a reassuring touch! Is there a particular question or kind of help guests ask you most often during their stay, despite them being in listing instructions or house rules? I'd love to hear how you navigate communication with guests and if you have any tips for fellow hosts 🌻

[Brenda1830]

Love the manifesting powers! 🥰 And Airbnb continues to manifest great things here in the oasis with such wonderful kind guests from all around the world 🙂 

Yes I find communication is a top priority here to ensure it’s a smooth and comfortable stay for the guests. If the guests are travelling the west coast of ireland, I’ve given them tips to visit places along the way and the feedback has been great and much appreciated from many guests. I’ve made a list of all the great places now to ensure a fun roadtrip on route to the oasis. In terms of in house instructions and guest guidance, what I’ve found helpful in the clearest and easygoing way to communicate with guests is to create little signs and guidelines of how to use things in the townhouse, and even links to the oasis website I’ve created, where I have short videos of me explaining things, so if the guests have queries there are also short videos to help them! It’s proven really easygoing for the guests as everything it guided and explained often before there is even a query or problem! So it’s a nice way to make the stay comfortable, welcoming and clear for the guests. The goal is to make guests feel right at home and welcome the moment they walk in the door 💛

[Bhumika]

@Brenda1830 , I like your communication style and visual guidance for guests 😍

Of all the resources you provide, is there one specific thing (like a particular video, sign, or itinerary tip) that guests mention most often as being especially helpful or memorable as compared to others?

[Brenda1830]

Thank you for your lovely message! Yes it would be the little signs around the Airbnb with guidance on how to use appliances or useful links like WiFi or local tips ✨

[Paulo340]

Thank you everybody for congratulating! It’s a huge responsibility receive people in our “ life “ . And a pleasure too.

lets move forward!

[Bhumika]

Hi @Paulo340 , congratulations on achieving the Superhost status 🎉

Do you think there are any specific strategies that helped you reach this milestone? I'd love to more about your hosting journey!

Warm regards,

[Graciela288]

It's rewarding to be an unstoppable Superhost again. That's what our guests, who trusted in our service, deserve. We offer an impeccably clean place in a great location. The difference is that we make our guests feel special by responding to their needs. Thank you to our guests for allowing us to host them.

[Bhumika]

That’s an incredible achievement @Graciela288 ! How many times have you become a Superhost so far? 😍

[Car16896]

25 Quarters in a row

 

[Bhumika]

Becoming a Superhost for 25 quarters in a row is truly impressive @Car16896 ! 🤗  What do you think has contributed the most to consistently achieving this milestone? 🌟

I also look forward to any tips you’d like to share for new hosts, who are just starting out on their hosting journey with Airbnb!

Kind regards,

[Shawn432]

hi everyone, after listing my home for the past 10 year, the challenges have been real but i am so grateful i finally hit superhost status.  I will work hard to keep it.  Seeking support from the community. 

[Bhumika]

Congratulations @Shawn432 🎉 

Hosting can be indeed rewarding and challenging at times! What do you think is the best way to overcome hosting challenges? 

[Juliana1018]

Hello!

We are Your Best Stay in Tampa,FL and super excited to achieve Super Host Status. We are extremely passionate about hosting and creating memorable experiences for our guests. Thank you for this recognition!

We are looking forward to connect with other Super Hosts and to continue to provide Top Notch Service and Guest Stay Experiences! 

Juliana and Enrique

Your Best Stay Team

[Bhumika]

Welcome to the Community Center @Juliana1018 and big congratulations on achieving this milestone 🎉  Our Community Center is a great place to stay connected with experienced hosts, so I truly hope you enjoy engaging with fellow hosts here.

Do you have any tips for fellow hosts about how to create memorable experiences for guests? I'd like to read more about your hosting strategies! 

Kind regards,

[Amar3378]

“Adjustments” SCAMS- Is Airbnb aware of Support Team stealing money and closing tickets to avoid suspicion?? Is Airbnb in on it…is it encouraging scam??

Hosts and Superhosts: Review your cancellation and adjustments to ensure it matches and sound off below.

They are taking significantly more money out of cancellation under one reservation and then claim they are taking the money for cancellation that happened in 2024 even though we are in 2026 and original cancellation happened in Dec 2025. The transaction history, the screenshots of the money that was “adjusted” can be found but it is stolen from me/ Superhost and guest (even maybe the Airbnb, itself) by the Support Team and when you question this then they will close the ticket and pretend they don’t understand the issue or concern or claim they “resolved” it.

1. They said some ambassador gave the $359.04 to the guest and then it changed to
2. 5 very weird list of cancellations from 2024 as the reason why the adjustment was made.
3. When I raised questions about the transaction history or these claims from 2024, they closed the ticket without answering any of questions
4. Called them all day yesterday and did not provide answers, over 60 agents refuse to open tickets or address the issue but these ambassadors don’t know anything to comprehend or understand the issue.

It is DAY 5 of trying to resolve the corruption within the Support Team. Is anyone else having this issue? Is Airbnb aware of these adjustments scams and where is the money going to if it is not going to the guest??? if no one in the US is part of the Support Team then are they aware of it or are they in on it??? How many hosts and superhosts losing their hard earned money over this scam???

(I can't add the screenshots)