The reservation has been cancelled by the guest and not by the host. How can I solve this matter?

[Plenitude0]

Cancelado

04 de Novembro de 2016 - 06 de Novembro de 2016 Dear AirBnB, The reservation above has been cancelled by the guest, since the requested house wasn't  available on her dates. Please we do need a solution for this case. We look forward to hearing from you and thank you in advance. Best Regards, Márcia

Kianna M

$340 total Histórico de Mensagens

[Bárbara5 · Accepted solution]

Hi @Plenitude0

The guest Kianna canceled the reservation? So what do you need to solve? And just to explain, this is a space for hosts and guests to help each other (it´s not an official channel to talk to Airbnb).

Bárbara