2-factor-authentication can't set up password

2-factor-authentication can't set up password

Hello everybody!

I can't set up a password during the 2-factor-authentication to set up payment details.

I read there are some hosts with same issue, but didn't see any solutions.

I tried several different passwords (6 digits, no repetitions etc.), NOTHING works.

Does anybody have an idea?

Thank you!

Eileen

2 Replies 2
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hello @Carlos-And-Eileen0 ,

 

Did you manage to connect with Customer Support about this issue of yours? They may be able to provide you with additional help and support. You can connect with them through the contact page.

 

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Thank you, Bhumika! I am waiting for an answer, they forwarded it to the technical support.