I started a listing as the manager for someone. I made them ...
Latest reply
I started a listing as the manager for someone. I made them a cohost with full access. We no longer work together and i have ...
Latest reply
Sign in with your Airbnb account to continue reading, sharing, and connecting with millions of hosts from around the world.
Maybe i missed the memo or have not discovered the feature but I am not able to attach images to scheduled messages. I am aware of how to include shortcode but there is no attach image option to go along with the short code.
In 2021 this topic was mentioned and since then AirBnB has done some good things with scheduled messages but I think this is an obvious miss. https://community.withairbnb.com/t5/Advice-on-your-space/Add-photo-to-Scheduled-Message/td-p/1521292
Can we get some momentum back again on this?
Hosts need the ability to attach an image to a scheduled message. It wastes our time having to follow-up a scheduled message to send a photo of the intersection or other supporting images that are not part of the public listing. For example, I would rather not show the exact intersection of my house in the public listing photos. However, that photo along with the Google Pin helps people find the house.
There are several other examples that people can reply here with why this feature is a must have.
I thought scheduled messages was supposed to save us time? Why not get back to basics and enable hosts to save time with this feature.: https://youtu.be/u90Xd3elAls?si=O3ZIwCF3IO6b4qQv . This will definitely be a big change in the scheduled messages form but... its been 3 years.
Reply here to get some eyeballs on this or go to your airbnb inbox and click "Give Feedback > Scheduled messages"... and send them the link to this post.
Answered! Go to Top Answer
Thanks to @Patricia2526 , just found out you CAN add photos to a scheduled message, but only in the App, not on a computer. No idea how long that capability has been there, but I just tested it in the App and it works! Thanks again @Patricia2526! 👏
I usually only use a desktop computer and never knew Airbnb had added this feature? Who knows when, as we weren't notified. Here is what it looks like in the App. Go to
Scheduled Msgs
Click the msg you want to edit
Tap the (+) sign
Upload the photo
Tap Next/Save
This feature is not yet functioning on the desktop - it's greyed-out
This now works from desktop too!
@Harris163 , thanks for sharing!
How do you typically use photo messages - do you use them to send any technical or amenities related information?
I send photos of the best walking routes to the nearby bus stops, best bus routes to NYC, a photo of the private pathway to our tiny suite, a photo that helps clarify parking.
I do this because I only share it with bookers when they are within the no refund time frame, especially the 2-page pro bus tips I put together.
This is a fantastic suggestion @Harris163 😍! As someone who travels to different countries and cities, I often find navigating public transportation and local routes challenging. And having these tip from locals definitely adds value to the stay.
How have your guests responded to these helpful photo messages? I am sure they appreciate this additional support!
Regards,
Yay!
I think orginally I didn't click within the message itself to get the (+) sign and Add Details to not be greyed -out 😆
That was definitely why. I almost gave up too. 🤣