Adding a note to a reservation?

Kimberly-and-Randy0
Level 2
Qualicum Beach, Canada

Adding a note to a reservation?

My VRBO sinks with AIRBNB and visa versa- I want to add a note within Airbnb to put guest info and this has change.

 

Please can you give me some direction with the new way?

 

I really appreciate it as it is troublesome to continually flip between two calendars. 

 

Thank you kindly, 

 

Kimberly

3 Replies 3

@Kimberly-and-Randy0 

 

You can only add notes to dates imported from a synced calendar (Vrbo) by turning on Professional Hosting tools and using the multicalendar to add the note. The multicalendar is only available on the desktop; not the App. Once added, you can view the note (but not edit it) in the App.

 

Using Professional Hosting Tools

https://www.airbnb.com/help/article/2499

 

Thank you Joan,  Hopefully they will rectify this soon!!  Spoke with a representative at Airbnb and they are hearing about this load and clear!  I feel sorry for the reps.   Why oh why would they make this so complicated now.  A nightmare for hosts. 

 

Heres to seeing the change sooon….

 

thank you Joan! 

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hi @Kimberly-and-Randy0 👋

 

It's lovely to see you joining in conversations on the Community Center!

I'm tagging @Joan2709  here so they receive a notification of your message. (If you type "@" and then the username, this will tag the member that you're replying to.) This ensures that they get a notification that you've replied to them specifically 🤗

If you'd like to log your feedback with Airbnb, you can do that here: Share your feedback

 

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