Unfortunatly, our cabin rental is in El Dorado County, CA. As of 1/1/23, the occupancy tax rate has increased from 10% to 14% for any occupancy as of 1/1/23. Airbnb has applied the previous 10% tax rate to all 9 of our 2023 reservations.
I have spent the last 5 days on the phone and in chats with Airbnb trying to get this corrected to no avail. I have been given misinformation stating that Airbnb applied the 10% tax rate because the reservations were made during 2022; however, they are still applying the 10% rate to a reservation made today so that is incorrect.
I was then told that I had to contact El Dorado County and obtain written confirmation of the tax policy. I did that and forwarded it. I was then told that they would not accept the written documentation unless it specifically included our address. I contacted El Dorado County again and received the requested documentation with our specific address. Tonight, I waited on hold with a representative from the Phillipines for 1.5 hours to talk with a supervisor and never reached a supervisor. I again had to settle for the representative telling me I would receive a return call with a resolution later today. I have been told that for each of the 4 phone calls over 4 days and I have not received any returned call.
To all hosts in El Dorado County- beware. You won't face the ramifications of this error until you file your 1Q taxes with El Dorado County but you will owe the additional 4% taxes all while you pay Airbnb host fees for these reservations!
