Log In  

Airbnb resolution refunds

‎18-10-2020 05:44 AM
Jenny763
Level 2
Tennessee, United States
‎18-10-2020 05:44 AM

Airbnb resolution refunds

How do I know if the resolution center refunded a guest who complain post checkout? I see where it was paid to me at checkout but I dont know if the guest was refunded after they complained. 

Thanks in advance!

‎18-10-2020 05:44 AM
0 Likes
1 Reply 1
‎18-10-2020 11:18 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎18-10-2020 11:18 PM

@Jenny763 

You can check the Transaction History pages for payouts and refunds (if any). Also all resolutions made are listed here: https://www.airbnb.com/resolutions

‎18-10-2020 11:18 PM
0 Likes

More from Ask about your listing

Improving my listing

I wanted some advice on what I can change on my listing to g... Latest reply
I wanted some advice on what I can change on my listing to get more bookings. I think the posting looks great but seeing if I... Latest reply

Price Tips wand

After watching the new features video I’m keen to try the Pr... Latest reply
After watching the new features video I’m keen to try the Price Tips Wand mentioned but it isn’t visible on my app. Please do... Latest reply

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.