Android v7 app

[Emanuele288]

Hello, with the new update the app is not available for android 7, is there a way to use it with android 7?

[Helen3]

Hello @Emanuele288 

You will need to contact Airbnb ask them. This is a community of hosts and  guests so we can't help with technical issues I'm afraid.

[Emanuele288]

Thanks for the answer Helen, I called them

[Bhumika]

Hello @Emanuele288 ,

I have raised your concern to the technical team in order to get more information about it. I will get back to you in case I have something.

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[Bhumika]

Hello @Emanuele288 ,

Can you help me dig into more details by sending a screenshot of the error that is being shown to you? Also, would like to know what version of Airbnb App is currently installed on your mobile phone if possible. 

We're happy to announce the Month of Celebration!

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[Bhumika]

Hello @Emanuele288 ,

I wanted to come back and let you know that you might need to update your Android version from 7 to 8.1. As of now, there seems to be no workaround for the app to function in Android v7 anymore.

We're happy to announce the Month of Celebration!

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[Emanuele288 · Accepted solution]

Thanks for the answer @Bhumika, I called airbnb support and they told me that the only way to use airbnb on mobile with android v7 is by using a web browser.

As for the upgrade to android 8, I have mobile that are still usable and they cannot be upgraded to v8, it is sad to force users to buy a new phone in order to have a slightly better experience.