Calendar not loading

Answered!
Richard2186
Level 1
Oxford, United Kingdom

Calendar not loading

When I go to the calendar on the app it says "Could not load calendar data", I hit refresh but after a split second it goes back to this, seems like it isn't trying properly.

 

I needed to block some dates so went to the PC, loaded the incredibly stuttering calendar, selected my dates but just get the loading dots without the options for those dates. 

 

So basically I can't access my calendar at all to actually alter things.

 

I have tried updating the app, resetting the phone etc. 

 

Is there any solution to this or is it just experiencing problems right now?

 

Thanks

1 Best Answer
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Eva3471,

 

We are aware of and actively working on a fix for  a bug impacting the Calendar view on the Airbnb iOS app. If you are not able to view your host calendar for your listing(s) on your device, please login to your Airbnb account on mobile web or desktop to view and manage your calendar.

 

Thank you,

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

View Best Answer in original post

6 Replies 6

Hi, downdetector shows air bnb site  having problems since 3pm today.

 

Richard2186
Level 1
Oxford, United Kingdom

It has sorted itself today, so perhaps it was just their system having issues.

Susan4094
Level 2
Ann Arbor, MI

If your on your phone or iPad you could have too many windows open. Close them and it should work fine. 

Do you mean different tabs on a browser? That shouldn't affect the separate app at all really. Even so with all apps closed, including browsers, the calendar would not load the data.

 

It seems to have sorted itself out today so likely a temporary issue on their end.

Hi Richard, how did you solve this issue?

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Eva3471,

 

We are aware of and actively working on a fix for  a bug impacting the Calendar view on the Airbnb iOS app. If you are not able to view your host calendar for your listing(s) on your device, please login to your Airbnb account on mobile web or desktop to view and manage your calendar.

 

Thank you,

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad