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Case Alucine

‎23-04-2024 08:42 PM
Tania925
Level 1
Frederick, MD
‎23-04-2024 08:42 PM

Case Alucine

Hello, I received a notice where one of my listings could be removed. I do not understand why. I want to explain that I canceled a reservation, because the person who booked it did not do it for him but for someone else. I only asked to verify the identity of the other person. It is logical. The person who made the reservation told me that he would not give the other person's license or ID or anything. I must know who is going to enter my house. I repeat, the person who made the reservation was not the person who was going to enter. I explain?. That's why I canceled.

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‎23-04-2024 08:42 PM
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‎10-05-2024 07:14 PM
Paula
Community Manager
Community Manager
Port Moody, Canada
‎10-05-2024 07:14 PM

Hello @Tania925, welcome to our community.

 

Have you reached out to the support team to get their advice on your situation?

 

>Here< is an article that can offer some insights on listing suspension and removal under the ground rules for Hosts.

 

Keep us posted.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

‎10-05-2024 07:14 PM
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