Change cancellation policy for specific dates only
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23-02-2023
06:50 PM
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23-02-2023
06:50 PM
Change cancellation policy for specific dates only
Hosts have asked for this feature apparently for years but it still cannot be done as far as I can see.
I submitted feedback a couple times, crickets.
Support can't help, they are not airbnb. They did agree would be a great feature!
Is there someone like an airbnb product manager who can review this request and do something about it?
Or, would be nice to know why it cannot be done or why airbnb thinks it would be a bad feature.
Perhaps moderator can comment, or another host knows more.
This feature would be great for high demand dates like events. Thank you.
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21-09-2023
11:29 PM
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21-09-2023
11:29 PM
The guest would only need to be aware of the cancellation policy for the dates they reserve. They would not even know or need to know that other dates have a different policy. Just like different dates have different prices, different dates have different policy associated with them. Guests can figure it out by actually reading the agreement they sign upon confirming a reservation. And if you think it's confusing, you don't have to use this feature on your listings.
21 Replies 21
10-10-2024
09:37 PM
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10-10-2024
09:37 PM
@Bhumika After several months, I'm following up. I got no reply to feedback form nobody ever replies to this. I've since discovered VRBO offers this exact feature called Seasonal Cancellation policy. It seems airbnb is falling behind. What can we do about it?
10-10-2024
09:37 PM
13-01-2025
06:27 PM
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13-01-2025
06:27 PM
Yes! This is exactly what we need! We don't want people booking the christmas holidays and then cancelling to get a lower price somewhere else a few days before check-in. I want to be able to have different cancellation policies for these important dates!
13-01-2025
06:44 PM
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13-01-2025
06:44 PM
@Michiel75 VRBO has this feature. Submit Feedback, maybe somebody at airbnb will pay attention.
13-01-2025
06:44 PM
02-06-2025
06:21 PM
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02-06-2025
06:21 PM
Was this functionality ever added? I still can’t find it (2 years after original post) but it really would be a useful feature for event dates.
02-06-2025
06:38 PM
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02-06-2025
06:38 PM
No. Would be useful. VRBO has it.
04-11-2025
03:50 AM
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04-11-2025
03:50 AM
According to this Airbnb hosted article, this feature is now finally here! In reality, it isn't (for me, November 2025). But I heard it is coming? Looking forward to someone with knowledge on the topic to clarify for us all.
https://www.airbnb.com/help/article/4049
Set cancellation policies directly from your calendar
...This gives you the flexibility to protect earnings during peak periods and offer more flexible terms when demand isn’t as high
04-11-2025
03:50 AM
04-11-2025
10:59 AM
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04-11-2025
10:59 AM
Hi @Jimmi27,
You've got a great attention to detail. 🤗 Yes, we can confirm dynamic cancellation policies will begin rolling out to a limited number of hosts in November, with broader availability expected in early 2026.
Here's where you can find some more information:
❇️ Set different cancellation policies for specific check-in days
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