Co-Host duties and percentage payouts

Sherri176
Level 8
Fort Worth, TX

Co-Host duties and percentage payouts

if you are going over to the owners house all the time to help guests and the maids and turn on the hot tub and skim the pool what should your cohost payout be in percentage. 

I’ve been a Superhost for about 4 years, I started with one listing, then added a second listing, and then finally the third listing. Then Airbnb invited me to be a cohost for the market I’m in… they started marketing my Cohost profile.
I took on three homeowners, but one specifically has me doing a lot more work and micromanages and at this point I’m glad the contract was only for a 30 day period to help him get started. 

The contract is for 25% of all bookings and $20 an hour for any in person or online work I do or did for setting up the listing or additional manual labor. 
he has a three bedroom two bath home with a swimming pool and hot tub.

I edited his rules to be more effective to protect him. I edited his listing, I created a six page checklist for cleaning crews. I am constantly going over to the home to turn on the hot tub, to assist with minor guest needs, such as hot tub, not hot enough, etc.

 

i’ve seen people charge 20% for remote management and up to 30% for remote and in person management… But for the extra work I’ve done in person and being available literally 100% of the time, along with him, always guiding me on adding new edits to the listing which is fine… I just feel ready for this contract to be over, but I am curious, what are you other Superhost doing as far as what you charge the home owner. What do you do when the owner is helicopter-parenting the listing when you’re trying to manage it for them?

4 Replies 4
Helen3
Top Contributor
Bristol, United Kingdom

As a cohost why would you be going over to the owners property  all the time @Sherri176 ? What minor guest needs require you to attend the property in person? 

 

if pool maintenance is required this is something you put in place with a sub contractor .

 

if the contract is only for thirty days learn from it and move on 😀

 

in the UK we would see a 20% /30% cohost rate as very high .

He’s using two new different Maid teams and I go walk-through to make sure that they did everything correctly since they are new. He’s having me turn on the hot tub to save money on hiring a pool tech to go to her on the hot tub literally every time somebody books and wants the heated feature for the extra $75. I just feel like he should raise his rates and not charge an extra fee for the hot tub, but then I got blindsided when he raised the cleaning fee, which goes directly to him to pay the maids, and then lowered my pay out, essentially. What percentage to people in the UK charge to Cohost and what all do they do for the owner?

Helen3
Top Contributor
Bristol, United Kingdom

We normally charge 15-20% to cohost plus an hourly rate for additional services . @Sherri176 

 

what we do depends on the contract with the owner.

 

did you agree with the owner that you would do  a walk through after the cleaners if so you can charge for your time  and for you to mange the hot tub .  This should all be covered in your contract that you agreed with the owner. 

Elisa
Community Manager
Community Manager

Hi @Sherri176  😊

Thank you for asking this great question here!

 

I think our host shared some valuable advice with you. What do you think?

What are you going to do?

 

I’m looking forward to hearing from you.

 

Warm regards 🌻


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