Custom Promotion discount error

[Grace1419]

I am a host in South Africa and I have set my nightly price at R2000 for the peak season, but when I put a 25% discount, they advertise the discounted price at 75% off!! How do I fix that?

[Joelle43 · Accepted solution]

Hello @Grace1419 

Airbnb calculate the median price over the last 60 days to calculate a custom promotion price so this may explain why the discount is so much bigger than your current nightly price.  

Read the two help links below for more explanation on custom pricing on Airbnb and why the price may not be what you expect and other ways to offer promotions to guests:

https://www.airbnb.co.uk/help/article/2720

https://www.airbnb.co.uk/help/article/2721

[Grace1419]

I'm much obliged. Thank you 

[Elisa]

Hi @Grace1419 😊, 

Have you been able to understand this better with the help of Joelle’s links?

Do you still need any more help?