Hi Airbnb Community. I've googled and searched this forum but cannot find an answer. So.....
I provide a remote control for the main gate to my guests. On two occasions I had to get the battery replaced, and today I found the remote again did not work. Once I opened it up I found it completely corroded! After visiting the local Locksmith (small town Costa Rica) I found that it is unrepairable, I had to buy a new control - costs $60, plus $20 programming fee.
It's clear that guests take the keys/control with them to the beach! Can i charge a security deposit for the control, and, where do I indicate that?
We all know that people don't read, even in my checkin/checkout instructions guests ask me questions that they would have answers to if only they read. So adding a line about security deposit will be completely ignored. Thoughts?