Did not receive a notification on booking request. Booking request expired.

Did not receive a notification on booking request. Booking request expired.

It seems like I got a booking request from a verified guest sometime yesterday 06/26(not sure about the exact time because the messages don't display that). But airbnb platform didn't notify me in any channel. Neither any emails nor any mobile app notification or any SMS. I logged into your web portal, I saw the new booking request in messages and it has expired. I am pretty sure I checked the app less than 24hrs ago and didn't see any new messages/booking requests.

 

I am wondering if anyone has experienced such glitches?

1 Reply 1

Just heard from support. 


I appreciate you taking a screenshot Deb. I was able to found out also that this is a new known bug in our system, and some Hosts also experienced this kind of issue. Issue started at May of this year, and our engineers are working hard to find out what is causing this.