I actually found this thread as I am looking for an option to move both my properties from Evolve. My Breckenridge CO house link here: https://www.airbnb.com/rooms/41621667?source_impression_id=p3_1650247433_etrr5SpEUnV0t%2FLR has had a few last minute cancellations that Evolve kept the money with ZERO going to me the host. They used that their was a change in the guests travel plans and since they compete against hotels that they could not give me any of the money even though it was 8 days out during spring break and I lost over 1k due to this. Evolve used the excuse they compete against hotels. There are ZERO 3bed, 2 bath hotels in Breckenridge CO! Just last week, I received a 2 star review from a guest that said they had a communication from the owner and when they reached out, he only received automated messages and never got a response. Besides Evolve, I am the contact and my cell phone does not have automated messages. Evolve put it on me for Evolve not answering the phone and I should give a thoughtful response. When it was probably something very simple that I could of fixed with the client over the phone. Please look at the reviews. The only bad reviews come from guests just trying to get free nights (which Evolve is always on the guests side) and from cleaning (which I had to use an approved Evolve partner that was connected to their network).
I bought a property this year in Branson MO with 87 5 star reviews on VRBO but had not used Airbnb and I know that Airbnb reviews do not transfer over but Preferred partners of VRbO ( Evolve is one of them) can transfer over: Here is the airbnb link: https://www.airbnb.com/rooms/582490274520952636?source_impression_id=p3_1650248030_gs2YcDFMDVoNLzOu. I overpaid for the property for the reviews and Evolve promised multiple times (I have the emails and texts to prove it) that the reviews would be ported over but it takes time. Well there are not 87 5 star reviews ported over on that sight. Evolve also fought me on a 4 star review: here is the link to VRBO https://www.vrbo.com/9669019ha?adultsCount=4&arrival=2022-08-11&departure=2022-08-14. The guest claimed that the property is great but wish I would of listed all the amenities including pool, hot tub, etc. I did not list it as we do not have any of those amenities at my condo. It took 2 weeks and many emails back and forth to get them to agree to write what I wanted.
Evolve doesn't give 2 craps about their hosts and I have plenty of emails and texts to prove that.
That is actually why I was doing some research on Airbnb. To see if it would be better to get rid of Evolve cause the bad service to their hosts.
Also they just took more investment money so their platform will be even more about making them money and screwing their hosts over.
Shawn