Extra amenities

[Kelly2589]

I would like to offer a boat slip for an extra charge with my rental.  Do I do this through the resollution center?

[Joan2709 · Accepted solution]

@Kelly2589 

Yes, you must only use the Resolution Center to accept payments since the new Off-Platform Policy went into effect:

Host - Off Platform Policy

https://www.airbnb.com/help/article/2799

Guest - Paying & Commuicating Through Airbnb

https://www.airbnb.com/help/article/209#section-heading-2-0

[Elegant-Homes-Retreat0]

Hi @Kelly2589,

Yes, you're on the right track! As @Joan2709 mentioned, the Resolution Center is the appropriate and Airbnb-compliant way to request or collect payment for any extra amenities such as a boat slip.

Here’s how you can do it:

Confirm with the guest that they’d like to use the boat slip and agree on the charge.

Go to the Resolution Center: airbnb.com/resolutions

Select the appropriate reservation and request the additional payment under “Request money.”

This method keeps everything transparent and within Airbnb’s policies — especially important under the Off-Platform Policy. Offering unique extras like a boat slip is a great value-add, so it’s smart to manage it properly!

Wishing you smooth hosting and happy guests,
—Team Arya Stay