Extra charge for spare key delivery?

[Denise1528]

Hello everyone, I am new in hosting and I am trying to understand how to be hospitable at the same time while trying to be time efficient. Hosting is my second job and I have another day job taking most of my time. The apartment that I do Airbnb is almost 1-hour away from my own house. So I use self-check in for my guests. Recently one of the guests forgot the keys inside and asked for the spare keys. I had to go to the apartment and come back in a very short time and it was very stressful. I was wondering whether I can charge extra for this service as commute takes so much time and money for me. Any opinions or similar experiences?

[Gillian166]

@Denise1528  the real solution here is:  a digital keypad lock that you can control remotely. 

but if you don't/can't go to that expense, then perhaps a lockbox somewhere outside the apartment that contains the key, and another lockbox for a spare. 

This is not going to be the last time a guest leaves your place and forgets the keys (or takes them with them by mistake!)

[Denise1528]

We will have a digital keypad as soon as we have the funds! I think this is the ultimate solution.