False information reflected on my listing

Answered!
Kath3
Level 2
Makati, Philippines

False information reflected on my listing

i have a concern on my listing, why does it show an icon that my unit  is shared with others when i have not indicated such in my settings?

it deceives guests who are reading the listing and causes them to look elsewhere. ABB support is not replying my concern.

 

Host or others may share home .png

 

 

Top Answer
Patricia2526
Top Contributor
Manila, Philippines

Hi @Kath3 

 

it seems like it was listed under Airbnb rooms instead of under “Apartment”  category

View Top Answer in original post

4 Replies 4
Patricia2526
Top Contributor
Manila, Philippines

Hi @Kath3 

 

it seems like it was listed under Airbnb rooms instead of under “Apartment”  category

Thnks for your response. I looked just now, it's listed as ' apartment'

Joelle43
Top Contributor
Cannes, France

Hello @Kath3 

 

Check out the following:

 

==>Menu

==>Listing details

==>Property and rooms

==>Rooms and spaces - EDIT and check that none of the sections have a part that says it's shared

==>Shared spaces EDIT - check here too to see that none of the four proposals have been checked

 

All the best and hope this does the trick

Joëlle

 

Thanks for your response. I have gone through what you suggested and still did not solve it. I have asked the ABB support and they too have not solved this issue.