First hosting- what to put in my house rules and how to charge if there are damages?

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First hosting- what to put in my house rules and how to charge if there are damages?

I would like to introduce myself as the owner/landlord of this whole house single-family property of two bedrooms one bath and I want to use it for rental. It's rented in a very good neighborhood. I have been owning or renting the properties for years. I do it for other people who own properties, but I'm doing it for myself this time I know all the things that I like in tenants and I want to list some things that they would like in me and a landlord.  I believe that successful hosting requires understanding what guests truly desire during their stay. That's why I've tailored this property to ensure comfort, convenience, and a memorable experience.

Top Answer

Hi @Loal17,
Welcome to the hosting side—great to hear that you’re bringing your experience as a property manager into your own venture! It’s clear you care about both guest experience and maintaining a well-managed space.

For your House Rules, I recommend including:

Basic Guidelines:

No smoking inside the house (if applicable)

No parties or events

Quiet hours (e.g., 10 PM – 7 AM)

Only registered guests allowed overnight

Respect for Property:

Please treat the space as you would your own home

Report any damages or issues promptly

Check-in/Check-out:

Mention your preferred times and whether they are flexible

As for damages, Airbnb has a Resolution Center where you can request compensation from guests if something is broken or missing. Here’s how it usually works:

Document the damage with photos

Submit a request through Airbnb within 14 days of checkout or before the next guest arrives

Airbnb will mediate if needed

You can also require a security deposit, though note that Airbnb only facilitates this in certain ways depending on the situation—you won’t directly charge it upfront, but you can request reimbursement for valid claims.

Wishing you a smooth and successful hosting journey! Don’t hesitate to ask more questions—this community is here to support you.

– @AryaStay

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3 Replies 3

Hi @Loal17,
Welcome to the hosting side—great to hear that you’re bringing your experience as a property manager into your own venture! It’s clear you care about both guest experience and maintaining a well-managed space.

For your House Rules, I recommend including:

Basic Guidelines:

No smoking inside the house (if applicable)

No parties or events

Quiet hours (e.g., 10 PM – 7 AM)

Only registered guests allowed overnight

Respect for Property:

Please treat the space as you would your own home

Report any damages or issues promptly

Check-in/Check-out:

Mention your preferred times and whether they are flexible

As for damages, Airbnb has a Resolution Center where you can request compensation from guests if something is broken or missing. Here’s how it usually works:

Document the damage with photos

Submit a request through Airbnb within 14 days of checkout or before the next guest arrives

Airbnb will mediate if needed

You can also require a security deposit, though note that Airbnb only facilitates this in certain ways depending on the situation—you won’t directly charge it upfront, but you can request reimbursement for valid claims.

Wishing you a smooth and successful hosting journey! Don’t hesitate to ask more questions—this community is here to support you.

– @AryaStay

I agree with @AryaStay, I provide a Welcome letter and mention some house rules like, No Smoking, quiet hours and treat the space as if it is your own.  If the place is presented clean and well taken care of, I find most guests will take better care of it than if it looks like it's neglected and the host doesn't care, or is rarely there to do some QC.  I only host 1 or 2 at a time so there are no parties allowed which also helps with keeping the place in good shape.

 

While I do recommend using quality linens and towels, practical things like charging stations on the nightstand and easy access to outlets etc are more important than just making rules. There are creative ways to make your place both beautiful and practical and guests will appreciate your thoughful approach and the conveniences you provide, in turn they will usually obey your short list of rules and respect you and ultimately the space for your efforts.

 

I don't recommend expensive antique furniture or couch cushions without removable jackets.  It's far easier to request $15 or $30 for a dry cleaning bill than to replace a piece of expensive furniture. Best of luck - Anthony 

 

Thank you for your suggestions.

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