Garage Camera

Answered!

Garage Camera

Hello,

 

I've read through multiple threads on the topic of cameras in garages and have seen conflicting awnswers from Airbnb agents.  We have a camera mounted on the wall inside our attached garage.  I've seen other rentals that have garage door openers with built-in cameras.  Is it ok to have these as long as they're disclosed?  If not, how can an owner/property manager keep an eye on who is coming and going and if any occupancy rules are being violated?

 

Thanks!

Top Answer

Hi @Ryder11 

Personally I wouldn't have an issue if I stayed in an Airbnb that had a camera inside the garage (as @Jeanna27 has indicated), but as a host I wouldn't put one there.

 

The policy that @Dawn241 posted could be interpreted as banning all indoor cameras, including those in the garage. If someone complains to Airbnb that there's a privacy violation, your listing may be suspended while Airbnb investigates. If you read the posts here, you'll see that the investigation can take quite a while and be quite stressful and disruptive for the host (whether they are in the end found guilty or not). So it's not so much about whether the camera negatively impacts your guests, but more about whether any of them may allege that it does.

 

It would be better to place the camera outside of the garage and to disclose it in the appropriate way in the listing. The "garage door opener cameras" that you mention, will be outside of a garage (not inside) and are therefore allowed.

 

 

View Top Answer in original post

5 Replies 5

have read that cameras inside a garage  are not permitted, however, I’m not seeing it specifically in the policy. https://news.airbnb.com/an-update-on-our-policy-on-security-cameras/ 
cameras outside are allowed and they must be disclosed. This is how you monitor people coming and going. 

Alex
Former Community Manager
Former Community Manager

Hi @Ryder11

 

Thank you so much for bringing up this topic in the Community! I I’m going to tag a few members so we can hear their thoughts and experiences as well: @Margaret491@Elena4390@Ranveer1@Jeanna27@Andrew-and-Jeremy0@Linda-and-Peter0 and @Shelley159
 
Thank you everyone in advance and looking forward to read the conversation!
 
Best, 
Alex

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

I think inside garage cameras should be ok.  If someone is violating your property, and/or theft or even breaking in, then this is an added layer of security for everyone involved.  Safety First in my book.

Hi @Ryder11 

Personally I wouldn't have an issue if I stayed in an Airbnb that had a camera inside the garage (as @Jeanna27 has indicated), but as a host I wouldn't put one there.

 

The policy that @Dawn241 posted could be interpreted as banning all indoor cameras, including those in the garage. If someone complains to Airbnb that there's a privacy violation, your listing may be suspended while Airbnb investigates. If you read the posts here, you'll see that the investigation can take quite a while and be quite stressful and disruptive for the host (whether they are in the end found guilty or not). So it's not so much about whether the camera negatively impacts your guests, but more about whether any of them may allege that it does.

 

It would be better to place the camera outside of the garage and to disclose it in the appropriate way in the listing. The "garage door opener cameras" that you mention, will be outside of a garage (not inside) and are therefore allowed.

 

 

Alex
Former Community Manager
Former Community Manager

Hi @Ryder11

 

Were you able to find an answer to your question? Let us know what you ended up doing!

 

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.