I have a guest who is due to stay this June but would now like to change their booking to June 2021 due to coronavirus.
If you are moving bookings are you charging next years prices or just doing a straight swap?
I increased our next years prices earlier this year as after our first year I found we weren't really profiting that much from it so what they paid for this year is a good bit cheaper than what it would be next year.
Any advice would be greatly appreciated.
Thanks