Have you seen meaningful change on the platform after submitting feedback to Airbnb?

Inna22
Level 10
Chicago, IL

Have you seen meaningful change on the platform after submitting feedback to Airbnb?

There is a glitch on the site in the way allowed number of guests displayed prior to booking and after the reservation is confirmed. I get concerned post booking messages often. I have had a multi day conversation with Airbnb (it usually takes three representatives for them to even understand an issue). I have been told that they can not do anything but will pass along the feedback. I wonder if I will ever actually see a change.

2 Replies 2
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hello @Inna22 👋

 

I'd like to also send your feedback to Airbnb - would it be okay if I sent you a direct message for more information please? 

 

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Please follow the Community Guidelines

@Rebecca Sure