Hello from Seattle Washington!

[Inger273]

Hello,

My name is Inger and I am a co-host of a 3 suite airbnb in NE Seattle. 

I am in need of a step by step process in order to launch the Teams platform recently offered in the upgrades to hosts on this platform. Lots and Lots of helpful articles and clicks within them, though no step by step guide to starting. I've searched far and wide through the desktop and app versions and can't find the starting point.

Any advice or tips appreciated!

Thanks!

Inger

[Rebecca]

Hello @Inger273 👋

Thank you so much for your message. I haven't heard of this before. Would you be able to share some more information with me, so that I can look into it for you? 

Many thanks and I look forward to hearing from you. 

[Inger273]

Hello @Rebecca,

In deep diving into latest updates from Airbnb I was able to read several helpful posts regarding Teams platform that would allow you to schedule tasks, labor,cleaning services and even invoice. I found the postings under the Host Resources.

here's some links:

https://www.airbnb.com/help/article/2680

and

https://www.airbnb.com/help/article/2513

What we can't figure out is the step by step part to integrate this into our management. We are already using the Host/Co-host platform but adding this too would be so helpful. I'm wondering if you can only do it 1 way and not have 2 tools operating at the same time?

Thanks for your attention to this inquiry,

Inger

[Rebecca]

I see what you mean now @Inger273 - thanks for the explanation. I had a look for articles too, however couldn't find anything further. 

I would suggest reaching out to customer support to see if they can advise you on how to find the 'teams' tab. 

Would you come back and let us know what they say? 

[Inger273]

Thanks @Rebecca ! I've reached out to them, though no response in 5 days. I think I'll repeat my inquiry again with them. 

Appreciate your assistance!

Inger

[Rebecca]

I'm sorry to hear that @Inger273. I will send you a message to follow-up shortly -you will be able to find it by clicking on your profile picture in the top right corner, then going into Messages. 🙂 

[Rebecca]

Hi @Inger273 👋

Just checking back in. Did you get a reply from Airbnb support in the end? It would be great to have an update if so! 

[Joan2709]

@Inger273 

I remember reading something awhile back that Airbnb was phasing out "Teams".  They no longer allow the formation of new Teams and the option was removed from the Host Menu.

See this thread:

https://community.withairbnb.com/t5/Host-circle/End-of-Hosting-Team-in-not-available-anymore-on-Airb...