Help! How do I change the setting in Airbnb FROM experienced guests can only book

Answered!
Lauren3495
Level 2
Scottsdale, AZ

Help! How do I change the setting in Airbnb FROM experienced guests can only book

Hello,
Help! Does anyone know how to change this setting? I am getting the following message (below)  and I want to change it to Reservation Request not Instant Book.  My listing is so locked down that potential guests do not have the ability to contact me.  
 
Msg from Airbnb
Right now, only experienced guests can book this place

This Host is only accepting guests with 3 or more trips on Airbnb for their first reservation. It’ll be open to all guests soon.

Top Answer
Cally19
Level 2
Brighton, MI

Here is the correct answer: If your listing is published you may change this setting by going to Account > Your first guest > Any Airbnb guest

 

Read the full article here: https://www.airbnb.com/help/article/3320/?locale=en&country_override=US

View Top Answer in original post

21 Replies 21
Taiwo14
Level 2
Star City, WV

Going to Profile -->Account-->Your first guest and changing it from "An experienced guest" to "Any Airbnb guest" solved it for me.

Thanks for this, the 'best answer' above is correct but the profile setting you noted overrides it for new hosts! Your solution was the one i needed. 

Go to your Listing Page on the Right hand next to the notification bell, click on the MENU option
Go to Account 
Click on "Your first guest"
Change the option to "Any Airbnb guest"

Good luck

Has anyone found a solution yet to this issue? I've deactivated "good track record" on both the app and desktop listing and disabled and enabled instant book several times but my guests still aren't able to book unless they've had three past positive bookings. This is really frustrating as it's peak season and I've missed out on several bookings. 

Hi @Lisa9541 

 

 

"...Note: If your listing is published you may change this setting by going to Account > Your first guest > Any Airbnb guest..."

 

https://www.airbnb.com/help/article/3320#section-heading-1-0

 

Cally19
Level 2
Brighton, MI

Here is the correct answer: If your listing is published you may change this setting by going to Account > Your first guest > Any Airbnb guest

 

Read the full article here: https://www.airbnb.com/help/article/3320/?locale=en&country_override=US

Bhumika
Community Manager
Community Manager
Toronto, Canada

Welcome to the Community Center @Cally19 ! Thanks so much for sharing your comment and Airbnb article. I'll mark your comment as a best answer, so that it's easier for Hosts visiting this thread to notice the settings. 🌻  

 

On a side note, Have you just recently started hosting on Airbnb? 😍

 

 

 

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