Hey all,
I obtained a license from my city to host short-term. I got approved and got my license.
I entered all my details in AirBnB under the regulations section.
All was well for 2 months, then suddenly 2 days ago I got an email saying my listing was deactivated because the city revoked my license?!
I've contacted the City and AirBnB and either of them know what's going on. My city just keeps saying to ensure the address and legal name match exactly to what i've entered in my airbnb profile...which it is (hence why it was working fine for 2 months).
Anyway, at this point I'm just wanting to REMOVE my license from my listing so I can at least host long-term until this is resolved. But I can't. Here's what happens:
- Regulations page says my license is not valid, so I click the link that says "Host long-term stays instead"
- It redirects me to the page where I can set the minimum number of nights, which I set to 28 days
- I click on save, then try to publish my listing, but get an error that says "You cannot list your place without a valid registration"
I'm not sure what else to do. I have 5-star reviews I don't want to lose by creating a new listing, and AirBnB has been absolutely no help.
I just want to remove my license information. That's all.
My City wants to review my listing but can't...because I can't publish the listing without a valid license, and setting it to a 28 day minimum doesn't work.
Any ideas?