I cannot approve a booking

Cc30
Level 1
Highland Park, MI

I cannot approve a booking

Not able to approve booking 

4 Replies 4
Patricia2526
Top Contributor
Manila, Philippines

hi @Cc30 

For context, are you trying to approve the booking request, or you don’t want to approve it? Just want to be sure so I can help you the right way.

Alex
Community Manager
Community Manager
Toronto, Canada

Hi @Cc30

 

Just following up on Patricia's comment to get more context. Are you trying to make a booking, or are you trying to accept a booking from a guest? Have you tried contacting Customer Support? Let us know if you need more help!

 

Best, 

Alex

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Cc30
Level 1
Highland Park, MI

@Alex @Patricia2526 My apologies the statement was very vague. I am getting bookings but Airbnb is blocking them all saying due to suspicious activity that indicates the guest maybe throwing a party. I have a guest that wants to book a Tuesday and says it’s for work but I can’t approve the request. 

Patricia2526
Top Contributor
Manila, Philippines

Hi @Cc30 

It looks like the request was flagged for a potential party risk. Sometimes Airbnb’s system automatically triggers this based on certain keywords in the conversation or guest behavior patterns. Another possibility is that your calendar settings are blocking the booking  for example, if you don’t allow same-day check-ins, the request won’t go through even if the guest tries.

 

If you’re willing to accept same-day bookings, you can adjust your availability settings to allow it. And if Airbnb is still not letting you accept the reservation, it’s best to contact Airbnb Support so they can look into the issue and confirm why it was flagged.

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