I confirmed my phone number, and Airbnb is reflecting that. I uploaded a photo of my passport and a photo of myself, and it is showing that my identity verification is completed. However, at the same time it shows my identify verification is in progress right above where it says it is completed. This is blocking me from publishing my listings.
I called support but didn't get a satisfactory answer. She told me to click a Finish Up button in the app and that it will publish it, but it just takes me back to the contradictory statuses plus watching a video on YouTube that's NOT what I am supposed to see when publishing the listing.
I feel I am stuck in an endless loop and no idea what to do to get out of it. Any suggestions would be appreciated.
