Listing has incorrect walking distance to the beach

[Judith1031]

I noticed a new listing label "X-min walk to the beach. This home is by ... Beach" recently. There are a couple of issues with this:

1. It uses a beach that's too far from the property as a reference point.
2. Thus the walking distance to the beach is too long. 

I haven't had any new bookings in almost two weeks which is atypical. 

Is anyone else experiencing a similar issue? What have you done to resolve this? 

[Zheng49]

The proximity feature is a fail. It highlights a drive to the national park, that no locals go to. 

[Joan2709]

@Judith1031 et al

I'm thinking Airbnb might be using a 3rd party vendor to handle these callouts. The same vendor they are using for Categories...Elevate.

There are known problems with the AI that is employed by Elevate, so I'm wondering if this is connected? 🤔 You might trying using specific in the Location section if you are using general and see what happens. 

See this thread:

https://community.withairbnb.com/t5/Ask-about-your-listing/Elevate-categories-algorithm-assign-wrong...

[Luz134]

Hello @Joan2709, Thank you for this.  Has anyone figured out who to override this?  Can the distance to the beach, etc, be entered manually?  Thank you all, Luz

[Joan2709]

@Luz134 

There is no way to override this, as Airbnb (and whomever they are using for the Categories-Elevate) control this.

You can try contacting Airbnb CS and prove the distance is wrong, but others have tried with no success 😥