Merge Multiple Room Listings While Preserving Reviews & Channel Manager Compatibility

[Pranoyo0]

I'm seeking advice on how to optimise my listings for better management and Channel Manager integration, while ensuring I don't lose my valuable reviews.

Here's my situation:

• I have a property with multiple identical rooms (e.g., "Standard Rooms").
• Currently, each of these rooms is listed as a separate listing, resulting in multiple individual listings.
• I want to consolidate these multiple listings into a single "room category" listing (e.g., "Standard Room") with multiple inventory.
• My goal is to streamline my management and connect this single listing to my Channel Manager, which operates on the "room category" model rather than individual room types.
• My primary concern is preserving the reviews I've accumulated on my existing multiple listings.

My questions are:

1. Is it possible to consolidate my multiple individual listings into a single "room category" listing on Airbnb while retaining the reviews from the original listings? If so, what is the process?
2. If merging the reviews is not possible, what other options do I have?

[Helen3]

You need to ask the support team for the channel manager @Pranoyo0 

[Rasheed21]

I have the same Issues with the 5 Rooms, I would love if you could let me know if you find a solution as I haven t found any way to create 1 Listing with multiple rooms

[Elisa]

Hi @Pranoyo0 😊, 

thank you for asking these questions here, they are really interesting!

What are your thoughts on our hosts comment? 

I'm tagging few other hosts to see what they can suggest to you: @Guy991, @Joan2709, @Laurelle3, @Dave-and-Deb0, @Shelley159 and @Marie8425.

Thank you in advance everyone! 

Warm regards 🌻,

[Marie8425]

@Pranoyo0 

You can not set up one listing with multiple inventory on the Airbnb Platform.  Other platforms you can but not Airbnb.

Airbnb Platform though it does have commercial business Hosts, primarily markets as a platform that allows Guests to choose non commercial rentals.  So listings on the platform are not presented as a commercial hotel room,  What you might do is figure out your average market per month.  Then yes, you would have to have separate listings but maybe 10 rooms not 100 rooms.  

[Guy991 · Accepted solution]

Hello @Pranoyo0 

In my opinion, Airbnb is not designed to manage room topologies like a hotel but rather individual listings, as you have set up now.

You can use channel managers—there are plenty of options available that can handle this. However, be aware of two very important issues.

Once you connect a third-party channel manager, your pricing structure changes from the split-fee method to the simplified fee model, meaning you pay a fixed rate to Airbnb. As a result, your prices will be 15% higher than the market rate. Some hosts realize this too late and try to disconnect.

The second problem is that, as far as I remember from when I last checked, this change is not always reversible in every country. In the U.S., it is reversible, but in Europe, I don’t think so, and in Asia, I’m not sure—you’ll need to check.

These two reasons explain why I don’t use any channel manager, even if it were free, unless I were in the U.S., which I am not.

One option for you is to create your own website for marketing and reservations and simply link it to Airbnb using iCal export. That won’t affect pricing, but keep in mind that syncing is not instant, so there is a small risk of double bookings.

I hope this help 

[Pranoyo0]

@Guy991 Thanks, that's good to know. This is really helpful! My listings have been set at a fixed 15% rate for a while now, even before I considered a channel manager. So, I'm guessing connecting one won't actually change anything.

[Guy991]

Hello @Pranoyo0 ,

You are very welcome! I hope to visit your beautiful country one day!

[GranvilleHall0]

Hi,

Just a small correction about the 15% commission fee. This is deducted from the listing price that the host pushes to Airbnb through the channel manager. It’s not added on top of the room fee.

The host does have to make sure they’re accounting for this commission when setting up their prices because their payout will be less than it was before they switched from the split fee (born by both guest and host) to commission fee (full fee born by host only) . 

for example, if you had your room base price at $100 with a split fee of 5% charged to the host and 10% to the guest (I’m using these percentages for ease of calculation), the advertised room fee that guests will see is $110 ($100 plus 10%), and the payout you get is $95 ($100 minus 5% of $100).  

If you switch to 15% commission and didn’t change your room fee, then the guest will see the room fee as $100 (less than previous rate, not more), and your payout will be $85 ($100 minus 15% of $100). To maintain a similar payout as before, you’ll need to increase your base fee by 15%, so now the guest will again see $110 as the price and you will get $95 payout like before.