Month discount

[Jennifer1471]

I have called Airbnb associates and continue to receive different answers.  Hopefully the community can clarify my dilemma.

During the winter months December through March, I am debating allowing guest to stay 2 nights as this is becoming a normal practice in our area.  However, 2 night's stay would be an increased price without a discount.  

A 4-night stay has been my norm, so I would offer (hypothetically) a 5% discount.

A week stay would receive (hypothetically) a 10% discount.

A month stay would receive (hypothetically) a 20% discount.

My question to be clarified.

Guest wants to rent for a month would they receive a 20% discount or 35% discount (add 4-night, week and month discounts together)

Thank you so very much as each time I call Airbnb reps, I receive 20% as well as 35% discount.

[Helen3]

The reps are wrong it will be the discount for whatever period they book.  @Jennifer1471 

[Jennifer1471]

Thank you Helen as I was truly perplexed as to why Airbnb would combine discounts for different scenarios.

Amazingly, more Airbnb reps stated they combined the discounts.

[Helen3]

The only discount they combine is the discount they set for first three bookings with length of stay discount @Jennifer1471 

[Heinz181]

In my view, these discounts should not be added. Heinz Portugal

[Jennifer1471]

Thank you for your reply 

I have setup my rates following your guidance 

[Joan2709 · Accepted solution]

Hi @Jennifer1471 

I would throw out a caution here....

Even though Airbnb should not "stack" a weekly discount on top of a monthly discount (28days or more), there are sometimes "glitches" with this and it is not calculated correctly. Double check by doing an incognito search and try and book your property for the dates you are proposing. Verify it's being calculated correctly.

Additionally, I believe if you have an Early Bird or Last Minute Discount set, these will  be stacked on a monthly discount (if they apply to the reservation).

[Jennifer1471]

Thank you Joan for this information.  I will try to do an incognito search 

Jennifer

[Joan2709]

👍

@Jennifer1471 

You can also ensure the pricing is correct by sending a special offer to the guest. Be sure to include any cleaning fee or other fees in the total price. This way you know exactly what is being charged. 

[Reaction0]

Despite the fact that Airbnb shouldn't "stack" a week after week rebate on top of a month to month markdown (28days or more), there are at times "misfires" with this and it isn't determined accurately. Twofold check by doing an in disguise search and attempt and book your property for the dates you are proposing. Confirm it's being determined accurately.

Moreover, I accept in the event that you have a Morning person or Last Moment Rebate set, these will be stacked on a month to month markdown (assuming that they apply to the booking).

[Lorina14]

@Jennifer1471,

I agree with the others to check your listing as a potential guest to make sure discounts don’t stack. A weekly discount should not stack on the monthly discount.

I was the victim of a “glitch” where they stacked the monthly discounted rate on the low season rate and effectively gave one of my bookings the lowest fee ever. I could not get them to fix it as it was not able to be fixed on my app, only on the desktop (when they could be fixed on both app and desktop before) and to top it off, they phased this feature out (pricing months with monthly discounted rates for the year or season) so I had no way to block this from happening again. I had to spend a long time on the phone with customer support to get them to fix it (they would not on their end they said I had to yet couldn’t tell me how to); it was quite frustrating. 

So lesson learned, always do spot checks to make sure the discounted rate shows up as expected so you don’t get unexpected bookings with lower than your expected rates.