We have many listings on Airbnb. Yesterday, we sent a guest an alteration request to move from on condo to another. They accepted. It is almost 24 hours yesterday...and, yes, I have refreshed my browser...and, the reservation still shows up on the calendar for the original condo he booked AND the new condo we moved him to via the alteration request. The dates are Dec 30-Jan 1 and I NEED these dates opened on the original calendar. Any help here would be appreciated.
Hi @Matt34, have you been in touch with customer support over in the Help Center?
This isn't a CS forum, but if you've contacted them about the issue and it's still occurring, we might be able to flag this to the proper team so they can have a look.