My house is closed for short-term accommodation

[Fatih169]

Hello, my house is closed for short-term accommodation. Airbnb says to speak to Turkish authorities. I spoke to them and my documents are correct, but Airbnb customer service has not responded for 2 weeks. My house has been closed for 2 weeks, please help.

[Naomi208]

Hallo Fatih

Am deeply sorry for the loss and delay from Airbnb support team.

kindly share what brought all this?

which documents are missing?

my humble trust that Airbnb could expedite this matter.

Hope you will the outcome.

Thank you

[Fatih169]

Çok teşekkür ederim Naomi, Airbnb evimizin kayıt alanının yanlış olduğunu söyledi ve Türk makamlarıyla iletişime geçmemizi söyledi ve ben de T.C. Turizm Bakanlığı ile iletişime geçtim ve belgelerimin doğru olduğunu öğrendim ve bana yazılı olarak verildi ancak kayıt numaramı güncelleyemiyorum Airbnb sayfayı kapattı

[Fatih169]

 

 

 

[Fatih169]

ve aldığım belgeleri çöpe atıyorum

 

 

[Fatih169]

Tüm resmi belgeler

Google Translation added by Community manager

All official documents

[Fatih169]

All official documents

[Emilie]

Hi @Fatih169, 

 Has there been any more movement on your listing?

Checking today, it looks like it is available for booking again -please let us know how you're getting on please 🙂

Thanks, 

Emilie