New pricing system

[Christopher-John8]

I seem to have got quite confused with the new pricing system. You say that your take is 15.5% but it seems more. I am also finding it hard to actually see what price I am setting and what the add on's are. And when I try to set a standard nightly fee it won't accept it. It seems to have become more difficult to know what I am charging. For instance, my double room on say 11th June for two nights. I have tried to set my nightly fee as £99 but it won't accept that. I believe I previously set it at £95. Is there a cleaning fee. The price comes up as £113 per night on my booking calendar but then when I try do a booking for it is £244 or £122 per night. I have lost the plot!

[Shelley159]

Hi @Christopher-John8 

I think your custom promotions are confusing you 😀

I just asked for a quote for your double room for 16 to 18 April, and there was a custom promotion running. That means it defaults to the average actual price over the last 60 days, less the discount that you set.

Also keep in mind that the service fee of 15.5% will be 18.6% in the UK (0.15 x 1.2), because Airbnb is liable to pay 20% VAT on its service fees to the UK government. 

[Christopher-John8]

Hi @Shelley159 

Thank you very much replying.  This is not what Air BnB said. Here is the exact wording on their email notifying the changes:

'To simplify pricing, we’re combining both fees into a single 15.5% service fee on June 22 for hosts who live in the UK'

So then charging 18.6% would be misadvertising. 

As for the default, if that overrides what one is asking and takes the price over the last 60 days then that seems to make a mess of trying to set a price for any period. 

I must admit I am lost, I have no idea anymore what is what when I look at what the cost of my rooms is coming up at, what is happening with cleaning fees etc 

[Shelley159]

I'm fairly sure the 15.5% is the service fee only @Christopher-John8 , the VAT should take it to 18.6% ( @Alexandra1096 in the UK can perhaps confirm this).

If you want to delete your custom promotions while you set the prices (you can always put them back), go to Calendar, Pricing tab ans scroll to Custom Promotions. Select "remove" for each.

[Christopher-John8]

Well thank you, AirBnb should have said it was  15.5% plus VAT as they specifically said 15.5% for the UK.

Can you tell me how any cleaning charge is incorporated? I can't seem to see where that is set, I admit I am very tired at present

It seems like people are now saying my advertised price seems extremely high, where it used to be £95 a night and then charges were added it now seems to be £122 a night. So I am lowering it to be a bit competitive but at quite a cost to me

Anyway, thanks Shelley

[Shelley159]

In the same Pricing tab, scroll all the way down past Custom promotions. Click Additional Charges to see your cleaning fee.

@Christopher-John8 

[Christopher-John8]

@Shelley159 Thank you. As I am not VAT registered should my part of the charge incur VAT?  I will try the tabs you suggest