Nightly Rate adjustment . How can I remove this?

Nightly Rate adjustment . How can I remove this?

Nightly rate adjustment

I've Just relisted my place after many years absence. The first 3 guests payments were fine, the latest had a discount applied without me changing anything or setting up discounts. Please help?

 

2 Replies 2

@Eithne10 

Looks like you have selected the 10% non-refundable option for your listing:

 

Joan2709_1-1758814358621.png

To remove that, go to:

 

Listing Editor

Cancellation Policy

Turn OFF Non Refundable Option Slider

Joan2709_2-1758814642576.png

Joan2709_3-1758814684650.png

 

Non Refundable Option

https://www.airbnb.com/help/article/2600

 

Thank you Joan. 

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