Opening Blocked Dates

Sharon349
Level 1
St. John's, Canada

Opening Blocked Dates

During Covid, my Dad had 2 strokes followed by a cancer diagnosis.  I had to cancel some bookings due to this.  As a result of this, the cancelled stays have been blocked on my calendar and I cannot open them.   Any help would be appreciated.

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Sharon349 

 

Airbnb blocks dates which are cancelled by the host.It is a permanent blocking. Only Airbnb can revert it.

 

 

Sarah977
Level 10
Sayulita, Mexico

@Sharon349  When a host cancels confirmed bookings, one of the penalties for that is a permanent block of the dates that were cancelled. 

 

What you should have done was  contacted Airbnb at the time, providing documentation of your dad's condition, which they may (or may not) have considered to allow penalty-free cancellations for under the EC policy.

 

All you can do now is contact them  and explain why you had to cancel, to see if they will take pity on you and unblock the dates. But don't hold out much hope.