Page views is missing

[Line11994]

Hi everyone,

Has anyone experienced missing performance data on a new listing?

My listing has already received 1 booking and 7 wishlist saves. Airbnb support has also confirmed that they can see page views and search impressions internally.

However, my Host Performance dashboard still shows 0 page views, 0 search impressions, and empty graphs. At one point it even displayed negative values (-47 and later -24).

I also enabled the Professional Hosting Tools in the hope that it would provide more complete and up-to-date analytics, but unfortunately it has not made any difference.

Has anyone else experienced this? Did the data eventually appear, or did Airbnb identify it as a technical issue?

Thanks in advance!

[Omega10]

YES! It was very frustrating until the lady from support explained that a lot of those options are not activated until your first booking checks in and then more so after they check out and  you receive your payment.

[Paula]

This is super helpful, @Omega10, thanks for sharing it with Line.

Have your first guests already checked in, @Line11994?

Keep us posted

[Line11994]

It was!! Thanks Paula. My first guest are checked in right now, and it was just as Paula said.:)

More options got activated the day they checked in❤️

[Line11994]

Thank you so much for your reply! I really appreciate you taking the time to help.

I actually thought I had replied a long time ago, but I just realized that I never did. 

After my first guests checked out, more of the performance data finally became visible, just like you said.

Have a great day!

Kind regards,
Line