Petrified at Airbnbs' Unsubstantiaded Suspensions

Petrified at Airbnbs' Unsubstantiaded Suspensions

I have read below what has happened to others because it has suddenly happened to me. How does Airbnb say I am a SuperHost on Wednesday then suspend 1 of my listngs on Thursday? 764 reviews over 9 years - always a Superhost - 2 guests say something is not clean and just like that I am suspended?! This is insane! Unfortunately as I read below it is clear that Airbnb is not hiring coordinators to handle these suspensions correctly especially when the numbers - the statistics - clearly prove otherwise for this hose and many othes. I am so dissappointed in Airbnb - I have been there biggest support all these years and now I am truly petrified. 

1 Reply 1
Bhumika
Community Manager
Community Manager

Hi @Leslie----Tony0 , I am so sorry that you've had to deal with these listing related problems.

 

I took a peek at your Airbnb profile and noticed that you have two listings that appear to be active. Can you confirm if it was one of those listings you needed help with? Please feel free to let us know if you still needed help with any of the listing!

 

Kind regards,

-----

 

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