Place holders

Luz688
Level 6
North Bellmore, NY

Place holders

It seems I lost my place holders on my message templates-- one of my recent messages read "Hi guest" vs the guest's name. I've tried re-booting.

Thank you for your help.

1 Reply 1
Elisa
Community Manager
Community Manager

Hi @Luz688 😊

I’m sorry about this.

 

Have you tried calling Customer Support?

Don’t hesitate to let me know if you need their contact details.

 


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