Problems accessing the new Community Centre.

Robin4
Top Contributor

Problems accessing the new Community Centre.

@Rebecca 

 

Beki I am afraid my time is running out, I only have 1 day left before my access to the Community Centre is revoked.

 

You supplied me with this link in a direct message on the 2nd of October.......

https://communitycenter.airbnb.co.uk/forum/b0c71941-bfe9-45e9-9c5f-68ef03e1c9db

 

When I paste that link and hit search I have to be quick because I will get this screen for about 1.5 seconds for me to take a screenshot.....

 

New CC issues.png

 

After one and a half seconds the screen disappears, the link is still in the search bar but the screen is blank as per this follow up shot.....

 

New CC issues A.png

 

Beki, I am locked out just the same as I am with the Local Host Group. 

Airbnb obviously have access protocols and I have in some way breached those access protocols and as soon as the system detects my email address my screen turns blank.

 

Beki this has been going on for months with our local group, Airbnb want the money I bring in through my guests but they do not want my comments publicly and have effectively cut off my access via the social groups.

I am now building up relationships with Facebook groups that Airbnb do not control and that is working out well.

 

I am sorry it has come to this Beki, I have had a great 11 years here but it appears that is about to stop, not through any wish on my part but an edict on Airbnb's part!

 

All the best to you and the team possum.

 

Cheers.......Rob 

5 Replies 5
Rebecca
Community Manager
Community Manager

Hi @Robin4, 

 

I'm really sorry that this issue is persisting. Could you type 'chrome://version' into your browser search bar and share which version you have please? 

 

We're working really hard to get to the bottom of this and the screenshots really helped! 

 

Don't lose heart yet - we will get you there! 

-----

 

Please follow the Community Guidelines

@Rebecca 

Hi Beki,  when I type in that link this is what comes up.......

 

New Group B .png

 

Or this shot for closer detail.

 

New Group B .png

 

Cheers.......Rob.

Emiel1
Top Contributor

@Robin4 

 

The link shows the UK version of the community center.

What happens if you use the Australian version ?

(which i think you need to use anyway, being a host logged in on the Australian Airbnb platform)

 

https://communitycenter.airbnb.com.au/

 

 

 

@Emiel1 

No same thing Emiel, after one second the page disappears, just the same as the screenshots I posted above.

I no longer have access.

 

Cheers......Rob.

@Robin4 

 

Then the only other suggestions i have is:

Try a different browser (if available on the device) to check if the problem occurs there as well.

 

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