Problems loading Calendar

Chris23624
Level 2
London, United Kingdom

Problems loading Calendar

Hi - noticed today an issue when hosting on MacBook - I can't seem to get the calendar or listing to load.

 

Any ideas - its fine on the APP on the phone

2 Replies 2
Joelle43
Top Contributor
Cannes, France

Hello @Chris23624 

 

Yes lots of us from all over are having issues using our Mac's.  I can't access my messages/calendars when I use Chrome but OK with Safari.  Others can't use either but have read of someone having success using Firefox.

 

Airbnb are aware of the bug as you'll read in the post below:

 

https://community.withairbnb.com/t5/Ask-about-your-listing/Unable-to-Access-Messages-and-Calendar-is...

 

fingers crossed the tech people get it sorted ASAP

Best
Joëlle

Elisa
Community Manager
Community Manager

Hi @Chris23624 😊

Thank you for sharing this in the community!

 

Could I ask if you are still experiencing this issue? 

If so, can you try these troubleshooting steps and let me know if it still persists: 

  • Log out (on all affected devices/browsers)
  • Close all browser windows/tabs (on all affected devices/browsers)
  • Open ONE new window (on all affected devices/browsers)
  • Clear cache and cookies and browser history (on all affected devices/browsers)
  • Delete & re-install app (if applicable)
  • Log in with email associated with your Airbnb account

Looking forward to hearing from you. 

 

Warm regards 🌻,


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