Problems with Yale Assure Lock 2 Airbnb/Yale integration and automation

[Tanner49]

Ive been using 3 August Wifi smart locks at my Airbnb property for about a year. Two of those locks are paired with August Smart Keypads.

I use the "Works With" Airbnb feature on the Yale Access App to automate the process of giving new guests access to my locks. The integration has worked fine and succesfully sends new entry codes for the two Smart Keypads and also provides app access for all 3 of the locks on the property. 

I recently replaced one of the August Wifi locks with a Yale Assure 2 lock (with built in keypad). I connected the lock to the "Works With" Airbnb feature in the Yale Access app but new guests are not recieving a code for it when making new reservations. A code is only sent for the August Smart Keypad. 

Does anyone know if the Yale "Works With" Airbnb feature supports automated entry code generation for the Yale Assure Lock 2? 

Thanks,

Tanner

[Ivan2229]

Im also having issues with this lock, all was fine until a firmware update! just a few days ago... is this still an issue?

[Rafael1421]

I know this thread is old but I think this functionality is so important that i'm going to give the updated version a try. I'm wondering if anyone else on this thread would like to try this with me during the month of July and report back. 

My airbnb configuration : 

- three units each with two locks 

- each lock controls a different area of the units : main entrance, luggage storage area or laundry area. 

- I will include their checkin code in my checkin message (still manual but hoping to eliminate this step at some point)

- provide a warning that we're experimenting with a new lock system so that if there are errors we will be there to help them get in. 

thoughts? suggestions? 

[Rafael1421]

No need to try this anymore. The first customer that got the automated message made it clear that the message is too convoluted for them to follow. Im going back to doing it manually and sending my automated message. 

[Ivan2229]

Sell me your lock! I have two properties in Las Vegas that are 95% booked each month. I will never return to manual management again; instead, you may want to create clearer directions for the guests.