Rented a cabin and neighbors hostile toward renters and host knew, stated no refund

[Roger950]

I RENTED A CABIN, HOST CAME ACROSS as "OK" SAW PICTURES of the property which LOOKED NICE.

She NEVER said the neighbors are and had been harassing the renters, screaming at them, airhorns in the middle of the night, signs around the property warning, harassing and threating the renters, additional signs of attack dogs and video cameras in use. Signs placed 10 feet in trees so from the rental it is in direct view of the cabin. We had neighbors watching anytime we went outside, one guy staring at my daughter at night, he turned off the light when he saw she was aware of him. I then could see his silhouette peering around the wood pile. After dealing with this and not trying to alarm my family of what else was going on, while outside another neighbor came up and said ** is in court over the rental, harassment of renters and the neighbors.

So the host, ** was fully aware of issues going on at the property, even stating she read my daughters review about the property, which we didn't bash the place knowing others would be reading this logbook.

I requested a full refund with all the crap going on, placing myself and family in harms way without our knowledge of the legal dispute with the neighbors and 14 plus signs along the property for intimidation of the renters.

Like I told ** if I had known this place was filled with psychotic neighbors I wouldn't have rented.

AIRBNB has done nothing, even when I requested assistance with the refund. Nothing but smoke.

Can a host rent a dangerous place knowing it's not safe????

I want my money back ** IN **

PEOPLE HAD BEEN COMPLAINING IN YOUR LOGBOOK ABOUT THE HARASSMENT , YOU KNEW THIS WAS GOING ON AND STILL YOU ARE RENTING THIS LOCATION.

I have had numerous AIRBNB personnel contact me and basically have done nothing, just that they are sorry about my families experience. 

Can a host rent a property knowing that there could be entering a hostile location and know about it? 

I do not understand how AIRBNB would allow this with properties.

**[Sensitive information removed in line with the Community Center Guidelines]

[Fred13]

What is interesting is that the host (**) has 46 very-positive other reviews (4.89 rating) and been hosting for 11 months. The 34 guests that stayed in her place before you have not mentioned the supposedly lunatic neighbor, nor the 9 guests after you either, yet you had the above-mentioned odd encounter. No one else mentioned signs, horns in the middle of the night nor the staring 'peeping Tom'. Nor of the 'the legal dispute with the neighbors', is there one?

Moreover, you made no mention of the whole affair during your stay and want a full refund after your entire stay. If you were Airbnb how exactly would you think about this very odd event and do about it? Your contention is that the host and Airbnb should have known this was all going to happen, really, exactly how from a private logbook at the property that they have no access to?

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[Roger950]

Because I was there with my kids that we had changed our schedules just to have the time away, from their jobs and mine.  Things happened throughout the stay and compounded that it wasn't a vacation.  My goal was to get the kids away for a break from the grind at home. Adding to what was going on with what I saw and had been happening wouldn't have been a way for them to get something out of it.

Keep in mind that the host knew about the neighbors placing signs all around the property with threats, warnings to intimidate guests at the property.  This was a hostile location that as I told the host I wouldn't have rented if I was "allowed" to know what was going on.

The host kept this from me and only AFTER arriving did I see what was going on, then the other stuff started. 

Day after day it became clear with compounding issues of what was going on.

I didn't start anything with contacting the host due to we had waited months to be able to come down, change everything with schedules, even some didn't make it to make this happen.

The private logbook , is at the property that other guest write in , the host stated we had said it was a nice cabin.  But numerous guest complained about the harassing neighborhood and the host is in court over neighborhood/rental disputes according to neighbors statements. 

So the host  knew of the hostile environment prior to renting to me.

This  was months in the planning on my part for this area location, we had rented a 40 acres with a ranch but this host was selling property so we ended up with the LYING HOST

With the eating of food, if you served bad food and had known about it and waiting to see if I eat the whole meal and then developed salmonella was it ok to serve? 

[Fred13]

An unfortunate situation. No doubt, the host has to resolve the issue with the neighbor head on so things like this do to happen to any guest.

[Helen744]

@Roger950 this is very alarming for you Roger . Murders do in fact occurr over territorial disputes such as this and the host should desist from putting people in danger. Likewise it would have probably been wise to see the 'writing on the wall and leave'. A reason to do so even at that early stage was that you were 'uncomfortable'.also  alert actual Airbnb at that stage . These people here are part of the community centre trying to assist . None of us will support bad hosts who put guests in danger ever. This dispute between the host and the neighbour is a dreadful thing and often as you found out is taken out on the guest . Please ask the host directly for a refund and alert them to the very bad feelings and unsafe feelings about the property . Maybe the neighbour has now been charged or gone to jail, but this may remain an ongoing issue. You are wise to be alarmed but the anger that you have is only harming your case. Have another family member assist you with the re wording of the mountains of complaints , genuine complaints that you have ... Good Luck.. H. P.S there was a book written in the seventies called 'the Territorial Imperative'.   It discusss in detail these types of disputes and basically boundary issues. These can and  indeed do lead to major and dangerous disputes. They are never  harmless... H

[Roger950]

Helen,

Thx for the response and understanding.

Many have said you should contact the host, my point of thought was what is she going to do, fly in with a cap on and rescue the day like a superhero? 

I wasn't worried about myself but not knowing and my kids are there as well.

I can't be outside, inside or cooking dinner without having to keep a extra set of eyes on there, the area and what was going on around the property.

Keeping your head on a swivel is not a vacation or even getting close to relaxing.

Again, everyone changed your schedules just to be there, this cabin wasn't a first choice.

Our regular place was being sold right before we booked.  40+ acre ranch with pond and pole barn, shooting range and zero crazy people around and the host was a straight shooter with saying what was going on.

So yes being informed would have been nice to know, I told her I wanted a full refund and didn't hear back for days.

So lesson learned.

Have another location to go if traveling with the family if the perimeter has been breached.

[Roger950]

I find it interesting that 9 more guest stayed at this location as your stating when this was less than two weeks ago.

So it looks like your stats are false.

Then the numerous logbook entries of complaints are false as well and match what was going on.

And to complain while there, what are they going to do? They can't give you another room, your vacation then over.

So Fred rent ** place, read the logbook about what people have stated and deal with the psycho neighbors honking at you, yelling and flipping you off for backing a boat into a uphill gravel road and driveway. 

So this rally behind **  is total bull**bleep** since your not there, didn't see , experience or have my background of observation.

I was not fully disclosed to what was going on at property and she even stated she has reviewed the logbook  and would be blind to not see the 14 plus signs nailed to the trees surrounding the perimeter of the property. 

So your defending without facts, what I read and what was written.

So clearly like a restaurant,  even knowing the food is bad they can't stop selling because they need the money.

Sell food knowing its bad and waiting if someone gets sick.

Fred, you'd say why didn't they say something?

But you knew the food was bad before the people are at the restaurant. 

Like ** she knew there are problems but she kept serving. 

How ** neighbor know she's in court about this ask well if there NOT ON GOING ISSUES,  FRED??

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[Roger950]

You think this is a hustle as you have stated in your responses to other complaints?

I can say this your full of crap if you think this is what I am doing.

With that being said this whole AIRBNB can shove it up their a##.

Your also butt hurt clearly with reading your other posts about your property complaints. 

Looking at your posts and others, they come across as Facebook types that need daily posts to feel everyone needs to hear about how they feel.

[Mike-And-Jane0]

@Roger950 It is always sad when threads get overtaken by insults. Have you reviewed this property yet?

[Roger950]

I believe this to be a correct statement. 

Which property are you talking about with review?

[Mike-And-Jane0]

@Roger950 The one you stayed at

[Roger950]

I'm not doing anymore reviewing or further dealing with this ASHLEY property.

I have stated when trip was over a request for refund with issues we dealt with, with host in which I received zero response from her for days. At which I then reached out for AIRBNB to resolve.

Which then turned into nothing but a smoke show with empty actions.

[Mike-And-Jane0]

@Roger950 How very sad. If guests don't review properties that have issues then they really can't expect the review system to protect them from such properties. Airbnb has literally millions of stays - It can't hope to police its listings if guests do not help.

[Kia272]

@Roger950 you seem inappropriately angry at the people responding to your issue here, simply because they don't agree with you. It may be best to air your anger elsewhere. I agree with @Mike-And-Jane0 and @Fred13 

AirBnB has a process to follow when a guest has issues with a property. It runs the gamut from notifying the host and allowing the host to address the issue, to being rehoused by AirBnB, depending on the issue and the level of inconvenience. 

If it was SO horrible, you shouldn't have stayed. You can't stay and then demand a full refund. Or I guess you can, but it might not work out. 

[Roger950]

This anger you refer to IS from the last several weeks of run around from both AIRBNB and the host.

SO

The host(s) was told and didn't respond until the AIRBNB resolution people got involved. 

Then clearly it's clear that people have been burned with people not being happy for whatever reasons.

So it's very clear anyone responding here is a host and defending a fellow landlord. 

The problem is this host, rented a property that was having issues with surrounding neighbors that do not like renters. 

She knew renters had been having issues with harassment,  intimidation and threats and admitted this with knowledge of facts in the very logbook I read as well.

As I TOLD HER in the very beginning in which nobody seems to be able to read about.

I said if she was truthful in the beginning I would not have rented knowing of the problems. 

And this is a further waste of time because the end results do nothing about my refund.

What would happen if the psycho neighbor decides to take it a step further with another renter which was my family at the time?

A home intruder that views us as another renter (invading their personal space neighborhood ) to scare but is shot dead instead with unwarranted entering as a further scare tactic?

With the amount of stupid going around,  viewing what was going on, and the signs that are nailed to trees 10 feet up into trees. With two and three signs per tree every 15 feet along the property. 

Another thing to remember is how people respond to actions is a direct response of their upbringing and current living locations.

Home invasion is to shoot in response, (they aren't breaking in for apple pie)

like car jacking easier to talk in court when your alive.

So entering a hostile environment and calling the host to do what?

Admit you have been tricked into a rental?

Tell you which neighbors have a military background too?