Review completed email change?

Ryan2352 · ‎09-01-2023

Hello all. In the email that AB&B sends out when both parties have left a review, I am no longer seeing the wording of the review in the email. Is anyone else seeing this? This was a very handy thing to have, as I could simply forward the message to the owners so they can see the review, and it provided a backup copy of the review as well for my records.

I still get the private feedback, but not the public review. Has this happened to anyone else? Is there some setting to fix this or could some feedback get back to Air B&B that we'd like to have this back?

Thanks,

Ryan

Lorna170 · ‎09-01-2023

@Ryan2352 As of my last guest who responded with a review (on 1/2/23) I am still receiving an email with the text of the guest review. I have had a guest since then, so I will let you know if I get their review via email. The email was sent to the primary email account on the listing.

Ryan2352 · ‎09-01-2023

Thank you. The first one I received in this format was on 1/7.