Scam alert! How can I make sure a listing is real?

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Scam alert! How can I make sure a listing is real?

This will be my first time using Airbnb so I'm a bit weary about listings being fake.

 

What can I do to make sure a listing is real and not a scam?

 

What should I be looking out for?

 

Thanks

Top Answer
Cynthia-and-Chris1
Level 10
Vancouver, WA

Welcome to Airbnb!

 

Here are a few things you can do to make sure the listing is real:

 

(1) Look at the reviews and make sure they seem to talk about the same place you are booking

(2) If the listing says anything about contacting the host outside of Airbnb before booking, DO NOT - this is a well-known scam.

(3) Look at the listing - if it seems "too good to be true" (aka luxurious penthouse for a super low rate) it probably is!

 

You can also post the link here and we can weigh in on our thoughts.

View Top Answer in original post

820 Replies 820
Oana20
Level 2
Sibiu, Romania

Could you please, please verify this one too?

 

https://abnb.me/jZGqPFuRoW

 

I just booked it and I find it strange that the adress doesn’t fit the initial location. It was supposed to be in a village 1km away from Hydra town and now it is in the middle of the town. Plus the fact that it doesn’t have any reviews yet. I’m afraid of being scamed, since there will be no way I could afford renting another place after I’d have been fooled and left without accommodation.

Thank you!

 

@Oana20   When you say the place was supposed to be 1 kilometer away, is that what was stated in the written part of the listing or is this what was indicated on the map? If on the map, many host's locations are not pinned correctly on the maps and this is an Airbnb tech issue, not the host's doing. Hosts post here from time to time, frustrated that their place is not showing correctly on the map. And as this is a new host, they may not even be aware if that is the case.

I'd suggest you message the host for clarification as to why you are seeing this discrepancy. Not necessarily any kind of scam at all, may just be a glitch of some kind. And by messaging the host and seeing what kind of response you get, and whether the host replies quickly, you'll be able to get a sense of the host, which may set your mind at ease.

If it indeed turns out to be not where you saw it was when you booked, contact Airbnb to see what can be done about the booking if it doesn't suit you.

I found the listing on another website that deals with rentals and there I saw the real location (it matches the photos, the surroundings, I saw it on google maps satelite - that's how I know it is real). On airbnb instead, even if i look at the map provided on my reservation details or get google maps directions for the given adress, it shows a location 1km away from what I think it is the true location of the property. Like in the photos there is a small fishing port in front of it and in the front of the actual location there is a big comercial port. 

Thank you very much for your reply though.

Have you also had a look at the listing? Does it seem legit? The owner only provides email adress and phone number. I messaged her and she seems very nice and polite. 

Sarah977
Level 10
Sayulita, Mexico

@Oana20  I did look at the listing. It looks legit to me, it's on the official Airbnb website. And in the photos it doesn't look like most of the scam listings look. It looks homey, there's kid's stuff all over, things tacked up all over the fridge, etc. All of the scam listings I've seen show places that look slick- they're usually taken off real estate websites, they don't look like a family normally lives there and just walked out the door. 

If you are getting a good feeling from your communication with the host, and she can explain the discrepancy between what you are seeing on Google maps and the photos in her listing, and where her place actually is, and there's no weird stuff like asking you to pay through any other method than just doing a normal booking through Airbnb, I myself wouldn't be concerned, although of course I couldn't guarantee anything.

The location is stunning. And the price would be low for what she's offering because she's trying to attract her first customers. You could also try researching the host on social media and see what come up.

Laura2836
Level 1
Chichester, United Kingdom

@Laura2836  Correct. Not an official Airbnb URL.

Wasim6
Level 1
England, United Kingdom

Patrick1231
Level 2
London, United Kingdom

Hello! I am so happy to have found this discussion. My wife and I who live in London are looking for a place to stay while our son and his wife are visiting and our place is getting worked on. (Great timing on their part!)
We found an amazing place here in central London but you know the old "if it seems to good to be true" adage? Well, this definitely seems way too good to be true.
Can any of you genius detectives find out for me somehow if this listing is real?  And if it isn't, what happens (assuming I put it on my AMEX?).  
Thanks in advance and hopefully this link actually works to show you the listing I'm looking at.
p.s.  The price of this seems way too low and there are zero reviews (although it does say "New" on the listing.  They want payment (at least partial payment) up front when booking as well.

https://www.airbnb.co.uk/rooms/34490770?guests=1&adults=1&sl_alternate_dates_exclusion=true&source_i...

 

 

@Patrick1231  "They want payment (at least partial payment) up front when booking as well."

 

Airbnb hosts do not tell guests when they want payment. You do not give out your credit card info to any host personally. When you book a legitimate Airbnb, the credit card you have registered under your personal Airbnb account is automatically charged by Airbnb. There is an option to pay half up front, and the other half a week or so before your check-in date. Hosts themselves have nothing to do with this process, are not privy to a guest's credit card info, and are not paid by Airbnb until after the guests check-in, whether that's 4 days from now, or 4 months.

 

It looks like a legit listing, but scammers will put up a listing, only for it to disappear the instant you've wired them $ or given them your credit card info. Is this host communicating with you via email? If so, screenshot their communication and we can get a better idea if this is something to run from.

 

 

Sarah - thank you so much for your repsonse. I am sorry that I mischaracterized the payment situation. Yes - Airbnb is giving me the option to pay it all now, or to pay 1/2 now and half on May 20.  I didn't mean to insinuate otherwise.  The host has not reached out via email at all.  I did  contact the host myself explaining that I am in law enforcement (true) and that we live in London, and asking if it would be possible to come by and check out the place in perosn.  This may have been over stepping?  I'm not sure.  I did figure that the mention of me being in law enforcement would scare them off if it is not legit.
The thing that makes me leery is that this place is priced probably a fourth of what it should be. Maybe that's because it is a new listing and they want to generate traffic and reviews?  I don't know - but compared to other things in the area it is ridiculously nice for the price. 
Also after 48 hours the Airbnb Service Fee is apparenlty no longer refundable.  Not a HUGE deal, but I would hate to lose $300 because of scam listing.  

@Patrick1231  The price may be quite low because they are trying to attract their first clients, also many new hosts are unaware that Airbnb posts a 20% discount on new listings (which a host can turn off if they know to do it), they may have smart pricing turned on, whcih could result in a low price, or they may naively be following Airbnb's "price tips" which are absurdly low and only have to do with Airbnb generating bookings as fast and furiously as possible, not actually reflecting a reasonable price for what the host is offering.

Asking to preview the place is actually out-of-line. Hosts are cautioned not to allow this. As someone in law enforcement, I'm sure you'll understand- it's a security issue for hosts. Someone who actually hasn't booked could be scouting the place out for a burglery, or are often just trying to make some under-the-table side deal with the host to circumvent Airbnb booking fees. Hosts spend time on their listing descriptions trying to make everything they offer clear, and they post photos so you can see what you're getting. That, in addition to messaging with the host, should be adequate for a guest to make a decision. 

Just communicate with the host via Inquiry messages, rather than Booking Requests, which doesn't obligate you in any way, nor does it force the host to either Accept your Request (in which case you'll be immediately charged and have to cancel if you change your mind) or Decline it, which hosts have only 24 hours to do without being penalized. Ask as many questions as you need to to feel comfortable, and if the host responds in a timely and friendly manner and adequately answers your questions, you can go ahead and book.  If you get a red flag feeling, listen to your gut. And hosts also appreciate it when a guest shares a bit about themselves and the purpose of their trip- remember that we're all strangers to each other and the host can feel as reticent about accepting a new guest with no reviews as the guest is wary about the listing.

Thanks again Sarah! I really appreciate your well thought out and thorough answer.  I haven't heard back from the host yet but it is the middle of the night (past midnight) here so I'm not too worried about that.  Thanks for the advice as well on asking to meet up to see the property. I do understand your reasoning.  My wife and I booked an airbnb in Tampa Florida for a week for our familes to stay at during our wedding and actually contacted and viewed two dozen or more before choosing one, with no one having any objections, but I think you do have an excellent point.  It will be interesting to hear what she has to say back. I am considering going ahead and booking it now since I will have some time to cancel if I don't hear anything back from her.  Thanks again for all the great information and advice!

Kathy590
Level 1
Oxford Township, NJ

https://abnb.me/SBtPktFixW

can some one tell me if this listing is legit? 

 

 

Hi can someone tell me if this is a scam or not? Thank you. 

https://airbnb.com-request-room9841785.eu/booking/listing/ae58a1/?rent=5917314?id=81326

@Jenny742  That's not an Airbnb URL. Forget it.

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